Generali Vietnam Life Insurance LLC has just opened its new branch office and customer service centre, GenTower Danang, at 386 Hoang Dieu Street, Hai Chau district, Danang city.
|The launching of GenTower Danang attests to Generali’s long-term development commitment in Vietnam, particularly in the Central Coast and Central Highlands regions |
The new office features premium and elegant customer service space, as well as a modern and professional work environment to meet the company’s operating and expansion needs in the Central Coast and Central Highlands regions.
The opening ceremony of GenTower Danang on May 19 was attended by representatives from local management authorities, Generali Vietnam’s management, partners, staff, and distributors.
|Generali Vietnam CEO Tina Nguyen gives opening remark speech |
According to Generali Vietnam CEO Tina Nguyen, the investment in the new branch office reaffirms the company’s commitment to long-term development in Vietnam, as well as in the Central Coast and Central Highlands regions.
“We have been and will be forging ahead with our strategic plan to grow our business and expand our network while enhancing our services and customer experience in these regions,” she noted.
With a prime location in the heart of Danang city, GenTower Danang offers customers convenient access to Generali’s superior product and service offerings in a premium and professional environment, featuring elegant Italian-inspired design.
The new 1,200sq.m office is fully equipped with modern facilities, which aims to enhance work efficiency, inspire and motivate Generali’s staff and distributors to strive for the best customer experience.
|GenTower Danang features premium and elegant customer service space as well as a modern and professional work environment |
Danang is a large municipality in Vietnam’s south central coast, an important economic, political, and cultural hub of Vietnam’s Central Coast and Central Highlands regions, as well as the whole country.
The presence of Generali’s new GenTower Danang, in addition to approximately 20 GenCasa (agency offices) and customer service centres serving dozens of thousands of customers, reaffirms the company’s strategic focus on growing its business in the Central Coast and Central Highlands regions, as well as across the country.
|Generali Vietnam takes pride in its strong focus on improving customer experience and has received numerous awards. |
With the opening of the new branch office and customer service centre GenTower Danang, the old branch office and customer service centre – also in Danang at Thu Dung Plaza in Hai Chau district – have ceased operation from May 16, 2020.
Generali Vietnam is a member of Generali Group, one of the largest global insurance and asset management providers from Italy.
In Vietnam, after nine years of operation, the company currently has a nationwide network of over 60 GenCasa and customer service centers, serving over 300,000 clients.
Generali Vietnam takes pride in its strong focus on improving customer experience and has received numerous awards: 2017 and 2018 Best Customer Service and 2018 Most Innovative Insurance Company by International Finance Magazine, 2017 Excellent Brand by Vietnam Enterprise Development Science Union and 2017 and 2018 Golden Dragon by the Vietnam Economic Times.
By Dinh Thuy