Vietjet kicks off self-handling ground operations amid pandemic

Vietjet has begun self-handling ground operations at Hanoi

The move aims to improve the airline’s service quality, independently and flexibly adjust its own flight schedule to meet seasonal flight operations, especially in peak season, and effectively manage its operation costs. It would also help to unify Vietjet’s image and brand recognition, as well as ensure the airline’s thorough and safe operations.

“The launch of Vietjet ground services in Hanoi today is one of the milestones of Vietjet’s strategic development to indeed optimise our cost-reducing opportunities while enhancing ground handling service quality and facilitating more sources of revenue,” said Vietjet vice president Nguyen Thanh Son.

Vietjet is currently one of the largest airlines in Vietnam in terms of domestic flight frequency, particularly at Noi Bai International Airport. The carrier operates over 30 domestic and international routes from and to the airport, serving thousands of passengers daily. Noi Bai is hence selected as the first airport for Vietjet to handle its own ground services, paving the way for the airline’s further service expansion in the future.

By setting up its own ground handling services when the aviation industry was heavily impacted by the COVID-19 pandemic, Vietjet has proved to be an airline of great administration capabilities as it constantly comes up with flexible businesses to respond better to the changing and challenging business environment.

As a matter of fact, Vietjet for years has been among the top airlines with the fastest growth rates in the region. The airline’s consolidated after-tax profit reached VND47 billion ($2 million) in the first six months of 2020.

“Vietjet has proactively sought extra business opportunities during the pandemic in addition to the self-handling ground services, for example boosting the cargo transport services since April 2020 and operating thousands of cargo flights delivering essential goods and medical equipment,” Son added.

In preparation for the bounce back of the aviation market post-pandemic, Vietjet has developed plans for various new e-commerce products, which will soon be released. They are believed to bring great benefits to customers and generate potentially high revenue for the airline.

Vietjet is also ready to carry out its flight plans for international markets as soon as the authorities give the green light. It is, however, determined to make sure that the pandemic will be strictly kept under control to protect the wellbeing of the passengers and the airline’s staff, fundamentally contributing to the economy and investment recovery.