Bamboo Airways still the most punctual carrier in Vietnam

With 15,739 out of 16,501 flights on time in the first seven months of the year, Bamboo Airways has topped the Vietnamese aviation industry with a 95.4 per cent OTP rate, outperforming rivals Vietnam Airlines and VietJet Air (90.4 and 86.2 per cent, respectively).

Jetstar Pacific had the highest rate of delays and cancellations, reaching 15 per cent.

Bamboo Airways reached the highest OTP rate in Vietnam

In total, the five airlines operated 140,114 flights during the period, including 124,919 flights on time, accounting for 89.2 per cent.

The most common reason for the 15,195 instances of taking off late was the late arrival of aircraft, accounting for 59.8 per cent with 9,081 flights, followed by internal factors at the carriers themselves (26.8 per cent) and issues with equipment and services at the airport (7.3 per cent).

As the COVID-19 pandemic is growing into an ever more serious disruption, carriers have showcased great efforts in maintaining high OTP rates although they had to allocate additional time to disinfect aircraft between flights.

In the first seven months, Bamboo Airways exceeded its capacity in the corresponding period last year by 96.4 per cent, achieving a flight recovery rate of 196.4 per cent, leading the domestic aviation industry.

Bamboo Airways strictly adheres to disease prevention measures

A representative of Bamboo Airways said the carrier has crafted strict disease prevention measures to ensure passenger safety and ensures compliance with government directions across the entirety of its system.

The flight crew is equipped with medical masks and gloves at all times when serving passengers. The crew members are also fully trained in pandemic prevention measures to ensure safety and hygiene at the standards prescribed by the Ministry of Health and the Civil Aviation Authority of Vietnam.

Besides, Bamboo Airways continues working towards maximising passengers’ benefits by implementing refund policies and changing flight times/flight itineraries unlimited times.

Currently, Vietnamese carriers are recommending passengers to strictly comply with regulations on COVID-19 prevention at airports, including washing and disinfecting their hands, wearing face masks during check-in and the entire flight, as well as to closely monitor disease developments and adjust their trips accordingly, and to provide medical declarations upon request from authorities.