Sheraton Saigon Hotel & Towers installs new general manager

Julian Wong, new general manager of Sheraton Saigon Hotel & Towers

As head of general business and operations, Wong will continue to build credibility, raise service standards, accelerate commercial growth, and boost the brand position of Sheraton Saigon.

Born in Kuala Lumpur, Malaysia, Wong has long had a deep passion for business and marketing. He is a seasoned hotelier with 25 years of experience at Marriott International, having worked in four countries, seven destinations, and six Marriott brands. He has managed a highly successful team to generate remarkable achievements while serving as general manager at Sandalwood Beijing hotel (a brand of Marriott Executive Apartment) and Renaissance Huizhou hotel.

Notably, he acts in the same position of two hotels concurrently, including Sanya Marriott Hotel Dadonghai Bay and Shanhaitian Resort Sanya (a hotel under the luxury brand Autograph Collection).

Prior to joining Sheraton Saigon, he was the general manager of Sheraton Hanoi since 2018 and played a key role in improving customer satisfaction, expanding market share, and implementing many business initiatives.

In his new leadership role at Sheraton Saigon, Wong said: "I am delighted to be back in Ho Chi Minh City and take over the leadership role in a world-class hotel like Sheraton Saigon. We will maintain our position as the city's best 5-star hotel by offering unique experiences for guests and keeping the illustrious Sheraton Saigon history while endeavouring to improve our service quality and brand value. Moreover, our staff will be instrumental in establishing the foundations for our success."

Wong has earned multiple global and regional Marriott accolades throughout his tenure as general manager and chief sales officer, most notably the coveted APAC General Manager of the Year award in 2011.