Hoan My wins Hospital Management Asia Award

September 13, 2023 | 17:14
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Hoan My Thu Duc International General Hospital, a part of the Hoan My Medical Group, has won the Hospital Management Asia Excellence Award for 'Improving Patient Experience'.

The Hospital Management Asia (HMA) Awards are the pre-eminent honours for hospital management in the region, with this year's event being held in Kuala Lumpur, Malaysia between September 5-6, and featuring the top healthcare providers from across Asia-Pacific.

Hoan My Thu Duc was the only winner from Vietnam, highlighting Hoan My Group’s leadership in delivering innovative, integrated, and patient-centric care.

Hoan My Thu Duc’s '5-Star Doctor Kiosk' received high praise from the HMA judges for successfully improving the patient experience. By integrating IT systems to conduct patient experience surveys, the hospital can now gather valuable patient feedback, track information, and implement targeted solutions to improve service quality and clinical standards.

Hoan My Thu Duc is the latest member of Hoan My Medical Group to receive this prestigious award.

In 2022, Hoan My Binh Duong Hospital was recognised for facilitating safe pregnancy care during the COVID-19 pandemic and in 2021, Hoan My Medical Group was honoured with an Excellence Award for its 'Resilient Blossoms' campaign to recognise the work of nurses during the pandemic.

Other hospitals in the Hoan My network, such as Hoan My Danang Hospital, Hoan My Cuu Long Hospital, and Hanh Phuc International Hospital, have also received HMA awards in the past for their successful projects.

Hoan My wins Hospital Management Asia Award

“This recognition from the HMA Awards affirms Hoan My's dedication to advancing the health and wellbeing of all Vietnamese people,” said Dilshaad Ali Bin Abas Ali, Group CEO of Hoan My Medical Group. “By strengthening our innovation, integration, and patient focus, we are committed to enhancing the quality of healthcare services and providing the best-possible experience to patients across our 14 hospitals and seven clinics.”

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