Hoan My Medical Group, the leading private healthcare group in Vietnam, and the Australian Council on Healthcare Standards International (ACHSI), a world leader in healthcare standards accreditation, have signed a new strategic partnership to improve the quality of care and patient safety standards in Vietnam.
Under the partnership, Hoan My will deploy standards under the ACHSI’s global accreditation programme to ensure the highest international standards for the delivery of healthcare outcomes and patient experience in all Hoan My facilities.
The ACHSI standards ensure that patients follow a seamless, integrated care pathway from admission to treatment right through to discharge and follow-up care. The certification covers areas ranging from consent to medical record management and from risk assessment to clinical governance.
The strategic partnership with the ACHSI comes just months after the Vietnamese government launched a major drive to raise the standards of care nationwide. Accordingly, Hoan My will work with the ACHSI to create a higher quality of care throughout Vietnam.
“This is the latest stage of our mission to improve patient safety in Vietnam,” said Dilshaad Ali Bin Abas Ali, group CEO of Hoan My. “In partnering with the ACHSI, we are making a clear commitment to raising standards throughout our hospitals and clinics. Our ambition to achieve and embed these international benchmarks shows that patient safety is our top priority. We will share these best practices to support the government’s drive to raise standards nationwide for of all patients.”
Luong Ngoc Khue, vice chairman of the National Medical Council and general director of Medical Services Administration, the Ministry of Health, said, “Hospitals within the Hoan My network have consistently enhanced their quality, as recognised by the Ministry of Health's Quality Criteria, garnering exceedingly positive reviews.”
Through this new partnership, the ACHSI will support Hoan My to improve patient safety and quality of care throughout its hospitals and clinics. Their team of international experts will provide hands-on training, advice, and guidance to help Hoan My clinicians and departments achieve and implement the EquIP7 standards progressively.
Focused on the patient journey, process flows, and person-centred systems, these standards are being applied in over 20 countries worldwide and are used to recognise hospitals that have demonstrated high-performing processes and shown a commitment to continuous improvement
“The ACHSI is delighted to partner with Hoan My Medical Group, as we share a common mission to enhance patient safety throughout all their facilities. Together, we are dedicated to embarking on a transformative quality improvement journey, delivering exceptional support, and advancing healthcare services for patients," said Louise Cuskelly, executive director of the ACHSI.
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