Concentrix Vietnam awarded for Corporate Excellence at APEA 2024

January 17, 2025 | 10:52
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In an achievement showcasing its dedication to innovation and superior customer service, Concentrix Vietnam has been honoured with the prestigious Corporate Excellence award at the Asia-Pacific Enterprise Awards (APEA) 2024.

The award underscores the company's progress in the seven years since entering the Vietnamese market and highlights its role in delivering innovative technology solutions across various sectors.

Concentrix Vietnam awarded for Corporate Excellence at APEA 2024
Photo: Concentrix Vietnam

Since its establishment in Vietnam in 2017, Concentrix has consistently focused on enhancing operational efficiencies and enriching customer experiences.

The company has leveraged advanced analytics and digital transformation strategies to create bespoke customer interactions that address the evolving demands of businesses in a fast-paced environment.

This data-driven approach has empowered organisations to exceed customer expectations.

What sets Concentrix Vietnam apart is its philosophy of being ‘human-centered, tech-powered, and intelligence-fueled’.

By placing customer insights at the core of its operations, Concentrix tailors its offerings to meet specific needs, enabling clients to improve their engagement and drive growth. This commitment to understanding and responding to the unique challenges faced by businesses reflects the company’s excellent standards.

Concentrix’s storied reputation as a trusted partner is built on the foundation of long-lasting relationships and relentless pursuit of service enhancement.

The company’s diverse portfolio spans key industries, including technology, finance, retail, and healthcare, allowing it to deliver impactful solutions globally while maintaining a firm foothold in local markets.

The recognition at APEA 2024 not only highlights Concentrix Vietnam's achievements but also establishes a solid groundwork for future growth in high-potential markets such as Southeast Asia, China, and India.

The award serves as a catalyst for Concentrix to deepen its impact across the Asia-Pacific region, reinforcing its status as a major player in technology and customer experience.

Integral to Concentrix’s success is its emphasis on fostering a vibrant corporate culture centred on employee development and well-being.

This is mirrored by the company’s efforts to provide comprehensive training programmes and promote an environment that encourages innovation and creativity. This focus on professional growth not only enhances employee satisfaction but also drives the company’s improvement efforts.

Additionally, Concentrix leverages its global presence and insights from over 500 clients worldwide to elevate best practices in customer experience management.

This collaborative approach ensures that Concentrix Vietnam is aligned with international trends and poised to deliver regionally relevant solutions that resonate with local markets.

As Concentrix Vietnam advances its mission to provide exceptional value to its clients and partners, the award serves as an affirmation of its strategic vision and operational excellence.

With a commitment to expanding its service offerings and exploring new opportunities, Concentrix is well-positioned to maintain its leadership role in the technology and customer experience sectors throughout Asia-Pacific.

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