VPBank launches Enterprise Data and Analytics Division
June 09, 2023 | 14:52
VPBank held a ceremony at its headquarters on June 5 to launch its new Enterprise Data and Analytics Division.
UOB Vietnam forms strategic partnership with Vietnam Airlines
June 09, 2023 | 14:44
UOB Vietnam has announced a strategic partnership with Vietnam Airlines, the nation’s national airline and a member of the SkyTeam Alliance.
Viettel implements Ericsson Expert Analytics to enhance customer experience
May 17, 2023 | 12:22
On May 15, Ericsson announced the successful implementation of Ericsson Expert Analytics (EEA) on the Viettel network.
VPBank signs with AWS to improve customer experience
April 10, 2023 | 10:04
VPBank on April 4 announced the signing of agreements with Amazon Web Services (AWS), and selecting AWS as its preferred cloud provider to build digital banking experiences for its customers.
Generali named insurer with best customer experience in Vietnam
March 22, 2023 | 17:33
Generali Vietnam has reaffirmed its position as market leader in customer experience at the 22nd Golden Dragon Awards.
KPMG launches 2022 Vietnam Customer Experience Excellence Report
December 09, 2022 | 08:46
A new KPMG report identifies the leading performing brands and industries providing exceptional experiences from the consumer's point of view.
ABeam Consulting: Don’t let digital transformation be a burden for your business
October 07, 2022 | 08:35
Enterprises need to plan a long-term strategy based on core principles, avoiding hasty digital transformation that leads to avoidable pitfalls.
Increasing awareness of customer experience trends
June 20, 2022 | 14:21
Customer experience is now a buzzword in the marketing industry. Even now, customer experience in the digital world is constantly evolving and improving, making it harder for market players to keep up with the latest trends in the customer experience management industry.
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