Home Credit reaffirms ESG leadership in Vietnam for third consecutive year

This milestone marks the third consecutive year the company has won this prestigious award.

Annually organised by Nhip cau Dau tu magazine, the Top 50 CSA honour businesses with outstanding sustainable strategies, aiming to inspire and promote sustainability within the community. Winners are selected through a rigorous evaluation process based on stringent ESG (environmental, social, and governance) criteria, assessed by a panel of experts.

By integrating a sustainability-oriented mindset into business practices through practical solutions, Home Credit is gradually shaping a model for sustainable development in Vietnam's financial sector. These efforts are reflected in the company’s Sustainability Reports, which have been published annually since 2020. The latest 2024 edition is expected to be released this August.

Pham Thi Bich Lien (centre), head of marketing operation and sustainability at Home Credit Vietnam, proudly receives the “Top 50 Corporate Sustainability Award”

"For Home Credit, ESG is more than just a written commitment – it’s a continuous process, demonstrated through our strategic direction, resource allocation, and the close involvement of our leadership team in every decision", said Jakub Kudrna, chief strategy officer and chairperson of the ESG Steering Group at Home Credit Vietnam. "The Top 50 CSA is a well-deserved recognition for the relentless efforts of the entire Home Credit Vietnam team, and it serves as motivation for us to continue building on our achievements", he continued.

Pioneering ESG governance in consumer finance

Since ESG was still a relatively new concept in developing markets, Home Credit took the lead by embedding ESG principles across all aspects of its business and management practices. This standardised approach – established at the group level and applied consistently in local markets like Vietnam – has enabled the company to implement meaningful, practical initiatives across various sectors throughout its 17 years of operation in Vietnam.

The award stands as a recognition of Home Credit’s efforts in pursuing sustainable development

Notably, Home Credit is intensifying collaboration with electric vehicle providers like Vinfast, thus offering incentives to promote green consumption. The company is also implementing greenhouse gas (GHG) emissions calculation in accordance with European standards, aiming to reduce its corporate carbon footprint.

Beyond environmental initiatives, Home Credit is dedicated to improving community wellbeing through practical solutions. In 2024, the “Home for Life” project supported women in Thanh Hoa and Dien Bien provinces in taking control of their livelihoods by providing startup capital and skills training. Through this programme, over 850 impoverished women received financial training, significantly improving their living conditions.

With a long-term focus on education as part of its sustainable strategy, Home Credit’s “Home Love” initiative rebuilt and renovated three schools over the past year, improving learning conditions for more than 2,700 students. In total, Home Credit and its employees contributed over VND8.3 billion ($316,763) to community-focused activities in 2024, including both corporate-led initiatives and employee-organised voluntary efforts.

On the human resources front, with over 6,700 employees representing 12 nationalities and 19 ethnic groups in Vietnam, Home Credit fosters a diverse, equitable, and inclusive (DEI) workplace. The company also implements a wide range of programmes to support skills development, promote mental and physical wellbeing, strengthen employee engagement, and foster a culture of lifelong learning and innovation.

Recognised for the third consecutive year in Top 50 CSA, Home Credit was honoured in the “ESG Leadership” category

Last but not least, governance in ESG is not merely about compliance, but serves as a core pillar that enables Home Credit to effectively operate, achieve sustainable growth, and manage risks.

The company has established a comprehensive risk management system covering both financial and operational activities, with a strong emphasis on customer data protection to enhance security and improve user experience across all transactions.

Home Credit partners with Be Group to promote Home PayLater Home PayLater from Home Credit formed a strategic partnership with Be Group on November 5 to expand the availability of Home PayLater - the "Buy Now, Pay Later" (BNPL) method that offers credit up to $988.

Home Credit paves way as leading sustainable business for three consecutive years Home Credit has been a Top 100 Sustainable Businesses in Vietnam for three consecutive years thanks to their comprehensive environmental, social, and governance (ESG) Strategy.

Home Credit Vietnam: The answer is always with the customer Fabien Sanchez, chief sales officer at Home Credit Vietnam, believes that listening to customers is the best way to win the market.