The opening of the new facility reinforces Zebra’s commitment to Vietnam as its fifth service centre in Southeast Asia, alongside existing Zebra facilities in Singapore, Malaysia, Indonesia, and Thailand.
Located in Ho Chi Minh City, the new service centre is operated by Vietcomido Co., Ltd., Zebra’s authorised service partner in Vietnam. The new service centre is equipped with skillful technicians well-trained in the repair of Zebra’s extensive range of ruggedised mobile computers and wearables. The servicing of the L10 rugged tablets will also be made available in the coming months.
Tracy Yeo, Country lead for Vietnam, Zebra Technologies Asia Pacific |
“Despite the pandemic, Vietnam’s economy is projected to grow in 2021. The opening of Zebra’s first service centre in the country demonstrates our commitment to this important Southeast Asian market and our local customers,” said Tracy Yeo, Country lead for Vietnam, Zebra Technologies Asia-Pacific. “We are pleased to help enhance business continuity and operational efficiency for local enterprises with the convenience of this new service centre.”
In addition to customers using Zebra products that are under warranty, customers with Zebra OneCare maintenance plans can also leverage the services of the new service centre. Zebra OneCare users are also offered technical and software support, LifeGuard security software updates, online tools, and detailed device repair insight into repair, contracts, LifeGuard Analytics reports, and more with cloud-based VisibilityIQ OneCare. Additional flexible enhancements are also available, which allow customers to tailor their service plan to meet individual business needs today and as their operations evolve.
Zebra (NASDAQ: ZBRA) empowers the front line in retail/ecommerce, manufacturing, transportation and logistics, healthcare, public sector, and other industries to achieve a performance edge. With more than 10,000 partners across 100 countries, Zebra delivers industry-tailored, end-to-end solutions to enable every asset and worker to be visible, connected, and fully optimised. In 2020, Zebra made Forbes Global 2000 list for the second consecutive year and was listed among Fast Company’s Best Companies for Innovators.
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