VPBank leverages AWS Skill Builder to fuel digital transformation

Being one of the largest deployments of AWS Skill Builder in Vietnam, the online learning centre offers role-based training and tailored learning plans to equip employees with in-demand cloud skills, which will in turn help VPBank efficiently scale training for its workforce to leverage cloud technology to enhance digital banking services and promote innovation across the organisation.

VPBank's digital transformation strategy focuses on becoming a technology-driven multipurpose bank. The bank is investing in employee training and development to deliver modern, secure, and convenient financial services that enhance customer experience through the AWS Skill Builder Team subscription.

With this integration, VPBank employees can learn cloud skills through a variety of interactive learning experiences spanning technical domains, roles, and skill levels. They gain access to 600+ courses and 25+ learning plans, across key areas such as AI, machine learning, generative AI, security, databases, storage, and more.

Tran Thi Diep Anh, chief human resources officer at VPBank

Tran Thi Diep Anh, chief human resources officer at VPBank, said, “Cloud is one of VPBank’s key strategic pillars in our transformation journey, and our technology talent is a critical factor in driving success. We remain committed to investing in the training and development of our tech workforce.”

Emmanuel Pillai, training and certification ASEAN head at AWS, said, "Skills are the foundation for innovation and growth in today's digital economy. VPBank's significant investment in AWS Skill Builder demonstrates their strong commitment to employee development and building a future-ready workforce. At AWS, we are proud to support organisations like VPBank in their journey to build cloud capabilities and empower their teams to innovate with confidence."

Since 2023, VPBank has worked with AWS to enhance its digital banking offerings with new financial technologies. Within two years, VPBank migrated key applications to AWS, optimising performance and strengthening resilience. The bank also implemented AWS Disaster Recovery solutions to ensure continuous, reliable banking services.

Beyond technology adoption, the collaboration also focuses on workforce development through AWS-certified training programmes and recruitment initiatives, such as a VPBank Technology Hackathon in 2024 to attract top tech talent nationwide to join VPBank.

AWS continues to support VPBank in fostering a culture of innovation by sharing best practices and co-developing tools and operational models that nurture creativity. This foundation enables VPBank to continuously introduce new financial solutions to the market. By incorporating AWS Skill Builder, VPBank has strengthened its technological capabilities, ensuring that both its IT teams and broader workforce embrace a cloud-first mindset to drive long-term growth and transformation.

As Vietnam accelerates its national digital transformation agenda, the banking industry stands at the forefront of this evolution, driving innovation and setting new standards for digital financial services.

Emmanuel Pillai, training and certification ASEAN head, AWS

With increasing adoption of cloud computing, AI, and data-driven technologies, banks are not only enhancing operational efficiency but also reshaping customer experiences through seamless, secure, and highly personalised services. As part of its five-year development strategy, VPBank aims to transform into a digital, multipurpose financial services provider capable of serving Vietnam's growing economy.

Technology plays a crucial role in this transformation, enabling faster service development and allowing the bank to respond swiftly to customer needs. By leveraging AWS’s advanced capabilities and expertise, VPBank aims to automate banking tasks for improved efficiency and gain valuable data insights that legacy applications cannot provide.

Furthermore, VPBank has strengthened its technological advancement with the launch of its next generation of data analytics platform. Powered by AWS and Databricks, this cutting-edge platform equips the bank with advanced data analytics capabilities to drive innovation, enhance operations, and develop next-generation AI/ML (machine learning) applications.

These strong technological capabilities set VPBank apart in the market and serve as a key driver for improving operational performance. By the end of the first half of 2025, VPBank had become the largest private bank in terms of total consolidated assets.

These achievements reflect VPBank’s ongoing commitment to technological investment, innovation, and digital transformation by continuously improving business processes, product offerings, and customer experiences. For example, VPBank has introduced digital solutions such as VPBank NEO, an all-in-one digital banking solution, and VPBank NEOBiz, designed specifically for businesses.

VPBank’s collaboration with AWS on AWS Skill Builder marks a significant step in its digital transformation journey, reinforcing its commitment to empowering its workforce with the latest cloud skills.

By equipping employees with the knowledge and expertise needed to harness the full potential of cloud computing, VPBank is not only enhancing operational efficiency but also driving continuous innovation in digital banking services. This investment in upskilling ensures that the bank remains at the forefront of technology, delivering seamless, secure, and customer-centric financial solutions.

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