Pioneering mobile check-up services in Quang Khoi

E-records are helping to streamline processes for medical professionals

Dr. Nguyen Van Khoi, board chairman at Quang Khoi General Hospital, said that one of the hospital’s new business strategies to materialise its mission is to launch a mobile check-up service, which is the result of its 10-year development efforts.

“COVID-19 has had significant impacts on the economy and human life, thus affecting people’s access to healthcare services. With the new service, we hope to bring health services closer and make it more convenient to people,“ Khoi noted.

The hospital has focused investment in development of the mobile check-up service in recent years in an effort to meet growing demands for regular check-ups for workers and white-collar workers at offices and factories. This service helps ensure the quality of regular check-ups for employees of businesses, while saving travelling and waiting times for them.

Looking like a mobile clinic, the mobile check-up service vehicles of Quang Khoi General Hospital are fully equipped with advanced medical equipment and machines such as 4D ultrasound machine; digital x-ray machine; ear, nose, and throat endoscopes; electrocardiogram machines; and more, thus ensuring the best possible on-site healthcare service quality. These devices are connected directly with the management software on electronic health records to facilitate the research and management of health conditions of each individual.

Moreover, drawing rooms are equipped with air conditioners and ventilation to ensure fresh environment and best conditions for medical examiners. Especially, the results of health check-ups are available on mobile phones and electronic health records. In addition, the multidisciplinary team of the mobile check-up service vehicles have medical proficiency and are highly trained at home and internationally.

With all of these factors, the new service has received support from labourers, with many domestic and foreign-invested enterprises selecting it. They include companies such as PTSC Thanh Hoa, Nghi Son International Port Co., Ltd., Nghi Son Thermal Power JSC, Japan’s TOA, Hoa Sen Group (Nghe An office), Lilama 18.1, and many others.

Together with new services development, Quang Khoi General Hospital has also been paying due attention to IT application in management and operation.

The management software on electronic health records applied in the mobile check-up service is one of the hospital’s encouraging achievements in line with the health sector’s electronic health records development plan and development of smart hospitals.

With strong efforts on technology application, Quang Khoi has become the ninth hospital nationwide to receive Ministry of Health recognition as a successful performer of electronic health records. Quang Khoi was also honoured as the pioneer in digital transformation in the health sector at the E-Health Vietnam Summit 2020.

As part of Quang Khoi’s development plan, the hospital has strengthened international cooperation as a way to help improve professionalism for its health professionals, and approach new treatment methods and techniques, thus enabling it to satisfy new demands.

For instance, Quang Khoi made working visits to a number of hospitals in 2020, including FV Hospital and Hanh Phuc International Hospital, both of which won Joint Commission International accreditation – a global certification on hospital quality management.

Also last October, Quang Khoi signed a comprehensive cooperation agreement with Hanoi French Hospital, with regular check-ups and hospital fee guarantee being included to ensure diversified benefits for patients depending on their demands and financial capacity.

The cooperation is expected to bring about many more opportunities for Quang Khoi to further improve professionalism of its health professionals, while diversifying high-quality health services for customers, especially corporate ones. With strong investment and comprehensive and constant innovation, Quang Khoi General Hospital is winning more confidence from customers and partners, reaffirming its leading position among privately-run facilities in the central region.