Home Credit has worked with the Thao Dien Public Security on the administrative inspection of consumer finance companies.
On 28 March, Home Credit Vietnam liaised with representatives of Thao Dien Public Security as part of an industry-wide administrative inspection of business operation processes. The visit was completed within the same day.
The inspection result proves that Home Credit’s business complies with the State Bank of Vietnam and government regulations, and the organisation’s operations and customer services will continue as normal.
Home Credit strictly follows all standard procedures in terms of the contact and verification of customers, lending practices, collections, and complaint handling within the legal framework allowed.
Throughout its 15 years of operating in Vietnam, Home Credit has upheld a responsible lending approach, consistently pursuing the group’s global standards and complying with the relevant laws and regulations of Vietnam's government.
These are fundamental values for the group to grow sustainably, contributing to the objectives of financial inclusion and economic growth within the country.
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By Home Credit