Hoan My Medical Group named Vietnam Hospital of the Year by Frost & Sullivan

The annual Frost & Sullivan Best Practices awards recognise companies in various regional and global markets for demonstrating outstanding achievements and performance in leadership, technological innovation, customer service, and strategic product development.

Industry analysts compare market participants and measure performance through in-depth interviews, analysis, and extensive secondary research to identify best practices in the industry.

Noting its “strong overall performance”, Frost & Sullivan highlighted the exceptional efforts by Hoan My in 2023 to continuously improve its processes and ensure that excellence, innovation, and integrity are at the heart of its operations.

This includes optimising operational efficiency, delivering positive clinical outcomes, showing responsible capital management, and maintaining strong financial performance.

As an industry leader, Hoan My has been at the forefront of contributing to setting new standards for healthcare in the nation, pioneering digital healthcare and improving service quality through an integrated, multi-brand network to meet the ever-evolving healthcare needs.

To build a digital ecosystem that allows a seamless patient journey, Hoan My has implemented strategies focused on delivering accessible telehealth solutions and driving e-commerce activities.

To improve the accuracy of tests and patient outcomes, Hoan My has invested in state-of-the-art healthcare technology, including magnetic resonance imaging and computed tomography scanners in its hospitals. In addition, it is also investing in a hybrid catheterisation laboratory to optimise specialities, such as cardiology, neurology, and interventional radiology.

In 2023, Hoan My Medical Group established the Hoan My Academy with the mission of continuously improving the quality of clinical outcomes and the effectiveness of medical treatments. The academy has partnered with international healthcare organisations, such as the Asan Medical Center, a general tertiary care hospital in South Korea, to train its frontline staff and offer advanced care in Vietnam in subspecialties such as oncology and colorectal surgery.

Hoan My also has partnership programmes with medical device vendors such as GE Healthcare to support the deployment of new technologies and subspecialty training. Meanwhile, through its robust education and training programmes, it raises the level of professional expertise and quality of care within the system and the healthcare industry in Vietnam in general.

Hoan My wins Hospital Management Asia Award Hoan My Thu Duc International General Hospital, a part of the Hoan My Medical Group, has won the Hospital Management Asia Excellence Award for 'Improving Patient Experience'.

Hoan My Medical Group aims to advance health and wellbeing in Vietnam Hoan My Medical Group, the largest private healthcare network in Vietnam, is focussed on clinical excellence to advance the health and wellbeing of the Vietnamese population.

Hoan My Medical Group dominates ACHSI Awards Two hospitals from Hoan My Medical Group were recognised for their innovative patient-centric projects at the Australian Council on Healthcare Standards International (ACHSI) Quality Improvement Award on December 7.