Home Credit publishes its 2021 Sustainability Report

The report aligns with the United Nations 17 Sustainable Development Goals and covers all company’s markets

“This sustainability report marks an important milestone in our journey as a responsible, inclusive business, that has ESG principles firmly embedded in its values and DNA,” said Jean-Pascal Duvieusart, CEO at Home Credit Group.

“I would like to thank all our employees, who continue to demonstrate creativity, passion, and dedication in everything they do. They are living proof that when ESG is consciously embedded in our culture and mindsets, real change happens,” Duvieusart said.

Jiri Smejc, CEO of PPF Group and chairman of the board of Home Credit Group said, “Fairness to customers, employees, and communities has always been part of our DNA. It is who we are. ESG principles now give us a tool to show our responsible business practices in a formal, comprehensive way. And I am proud that we can already count a number of milestones on our ESG journey.”

Digital transformation and customer-centricity are core principles of Home Credit

Home Credit has been working to support customers and communities in 2021 as they navigated the continued challenging global environment.

The report highlights key themes and trends that impact the business, based on a materiality assessment.

Annica Witschard, general director of Home Credit Vietnam said, “Focusing on transparency, fairness, and friendliness are core parts of our responsible financing approach. ESG is not just a line item in our budget. What we are striving to do is to widen our embrace of ESG, ensure there is consistency and coherence to our business methods, and continue to empower our customers.”

CEO of Home Credit Vietnam, Annica Witschard (far right) and staffs

The materiality assessment sets out the most significant themes for Home Credit. It was compiled with reference to industry-leading benchmarks such as the Standards and Practices for Responsible Inclusive Finance by the Social Performance Task Force, the Principles for Responsible Banking by the United Nations Environment Programme Finance Initiative, and the Materiality Finder by the Sustainable Accounting Standards Board.

In addition, the Home Credit Sustainability Report was prepared with reference to the Global Reporting Initiative standards.

Founded in 1997, Home Credit is a global consumer finance provider with operations in eight countries in Central and Eastern Europe, the Commonwealth of Independent States, and Southeast Asia, as well as India and China.

Home Credit Vietnam has been operating in Vietnam since 2008, with a head office in Ho Chi Minh City, a branch in Hanoi, eight representative offices, and more than 9,000 service points in 63 provinces and cities nationwide. 

The company is now one of the major players in the consumer finance industry in Vietnam.