Telio announces Telio Care Fund to ensure business continuity for small retailers

January 20, 2021 | 19:11

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Telio, Vietnam's first B2B e-commerce platform, has just announced the establishment of the Telio Care Fund with a total value of VND1 billion ($43,478) to support the continuous business of its small retailer partners in Vietnam.

telio announces telio care fund to ensure business continuity for small retailers

Telio at its customer meet-up for the 2021 Lunar New Year

The Fund was officially announced at its appreciation events in Hanoi and Ho Chi Minh City by the end of December and early January in order to honour 600 typical small “mom and pop” street shops who have outstanding business operation in 2020 among 15,000 active retailers of Telio.

More specifically, in the case of small retailers with unstable monthly revenue, especially due to health problems, Telio Care Fund will support them with VND5 million ($217,390) a month or VND10 million ($434,780) depending on their business situation. This policy is to make sure that the business owners maintain their normal incomes and do not get disturbed in life due to a lack of sales.

At the appreciation events, Telio also announced to their retailer partners new features of its centralised stock-in platform through Telio’s web, app, and especially the Telio Store on Zalo, where retailers could shop and order products easily and track their orders more conveniently.

To better support store management, Telio has officially launched the Teliobooks application to help retailer owners manage their daily payables and receivables more conveniently and scientifically, with support features, summary, and automatic reminder via SMS or Zalo.

Telio, established in November 2018, is Vietnam's first business-to-business e-commerce platform to connects these small retailers with brands and wholesalers on a centralised platform that delivers more choice, better pricing, and more efficient logistics. Telio was one of 17 companies in the inaugural cohort of Surge, a rapid scale up programme launched by Sequoia Capital India earlier 2019 for startups in India and Southeast Asia.