Bamboo Airways achieves highest on-time performance for second consecutive year

Bamboo Airways took the lead in punctuality for the second year in a row

With this achievement, the airline has successfully preserved its leading position in punctuality for the second year in a row.

Particularly, in 2020, the number of Bamboo Airways on-time flights reached 95.8 per cent, up 1.7 per cent compared to 2019, and 4.9 per cent higher than the average on-time rate of the entire Vietnamese aviation industry.

Notably, Bamboo Airways posted an increase in the on-time performance (OTP) rate despite the 40 per cent increase in the number of flights, affirming tremendous efforts to maintain and promote blue-ribboned service as well as to expand operations.

Following on the OTP chart in the 12 months of 2020 in the Vietnamese aviation industry are Vietnam Airlines at 92 per cent, Pacific Airlines at 88.4 per cent, and Vietjet at 88.1 per cent.

Bamboo Airways has preserved its title as the airline with the highest OTP rate and the only one with positive recovery rate (Civil Aviation Authority of Vietnam)

If late return is the leading culprit of flight delays in 2020 with 59.5 per cent of flights delayed for this reason, the biggest cause of cancellations in the past year was weather conditions, accounting for 16.8 per cent of cancellations.

The Vietnamese aviation industry has seen a tumultuous year in 2020. The COVID-19 pandemic has caused many flights to be suspended, while others had to operate under strict quarantine procedures.

On the other hand, two major airports – Noi Bai and Tan Son Nhat – had to simultaneously close runways for maintenance while natural disasters put the life of Central Vietnam's inhabitants in risk, causing many flight delays. As in March 2020, the total number of flights of the whole industry decreased by 81.3 per cent over the same period.

Amid such severe conditions, the efforts to keep the industry’s OTP rate at 90.9 per cent, up 4.5 per cent compared to 2019, is a bright signal of service improvement by domestic firms.

In addition, thanks to Vietnam's effective control of the epidemic, the domestic aviation industry has been able to recover quickly. As in December 2020, the total number of flights across the industry has reached nearly 20,000, only less than 34 per cent over the same period.

A highlight of the industry is Bamboo Airways – the only airline to exceed its capacity over the same period and to record positive growth at 40.8 per cent in 2020. Besides, the prospect of a full recovery and further expansion are also reflected in the addition of the two most advanced aircraft lines, Boeing 787-9 Dreamliner and Embraer 195, to the fleet in 2020.

Bamboo Airways' flight network has continued to expand with five direct flights to Con Dao. The airline has also relentlessly opened ticket offices in Hanoi, Danang, and Ho Chi Minh City, its own business lounges in Hanoi and Con Dao, and hastened the construction of future business lounges at key airports.

Bamboo Airways' representative shared that in 2021, the airline aims to fully recover and become one of the world's airlines with the strongest recovery post pandemic. The fledging carrier also aims to dominate 30 per cent of the Vietnamese aviation industry this year.