Chubb Life Vietnam wins Top 10 Vietnam Insurance Reputation Award 2019

Bui Thanh Hiep, deputy country president of Chubb Life Vietnam, receives the Top 10 Vietnam Insurance Reputation Award 2019

This is the fourth consecutive year Chubb Life Vietnam – part of Chubb Vietnam, a subsidiary of Chubb Limited, the world’s largest publicly-traded property and casualty insurer – has been listed in the Top 10, maintaining its leading position as one of the top 10 insurers with stable financial capacity and outstanding growth potential.

Award-winning companies must have met specific criteria in financial capacity and efficiency, media reputation, and customer awareness and satisfaction towards their insurance products and services.

The awards ceremony took place during this year‘s Vietnam CEO Summit 2019, which was themed "Strategies to Stay Ahead in Digital Transformation and Opportunities for Vietnamese Businesses.”

“Being recognised for our financial capacity and efficiency, as well as high customer awareness and satisfaction encourages us to pursue excellence in everything we do,” said Lam Hai Tuan, chairman and country president of Chubb Life Vietnam.

“In addition to having a highly effective team of business representatives and an extensive network of offices nationwide, we constantly strive to enrich Chubb Life Vietnam’s capabilities to better serve our customers.

“Investing in innovative digital technology platforms that can make the lives of our customers easier is our key priority, and we believe this sets us apart from others,” Tuan added.

To meet the evolving needs of customers, Chubb Life Vietnam has invested in its digital capabilities across all touchpoints, from product research and analysis to online health insurance application and premium payment.

Additionally, multiple digital tools have been introduced including e-signature, a mobile application for workload management, and an online application for filing insurance claims.

These tools are enabling the company’s sales teams to deliver more efficient and higher quality professional services to its more than 400,000 Vietnamese customers.