Viva Land introduced Service Excellence Unit to bring best customer experiences

At this special event, Viva Land's leaders emphasised its journey to bring superior projects to the Vietnamese market as well as to raise the value of real estate assets developed by Viva Land.

Consistently creating masterpieces

Speaking at the event, chairman of Viva Land Chen Lian Pang said, “Sustainable development is the goal that Viva Land prioritises in its mission to become a leading international real estate development and management company, creating high-class, green, and sustainable living spaces for the community to develop and prosper. In line with the trends of the times, Viva Land will consistently create masterpieces that have a harmonious combination of modernity and traditional cultural and spiritual values.”

Sustainable development is the company's goal in its mission to become the leading international real estate development and management company in Vietnam, according to Chen Lian Pang, chairman of Viva Land

According to chairman of Viva Land, property buyers nowadays look not just for a project with high quality, but also for innovation, sustainability, and a healthy environment.

“That is the sustainable and luxurious living that Viva Land is now pursuing,” he said.

Also in this event, Viva Land’s Service Excellence Unit was introduced.

To do this, Viva Land has adopted the three Ps approach to its services – consistently investing in people, constantly improving its processes, and always innovating products to deliver a great customer experience.

Viva Land introduces the front-line staffs’ attire to provide the highest level of service at every customer touchpoint

Chairman of Viva Land shared, “We are confident of taking Viva Land ahead of the competition. One of the demonstrations of the excellence notion tonight is the debut of our front-line staff’s attire. We believe that ladies and gentlemen should serve ladies and gentlemen, and we dress excellently to serve excellently.”

For generations and communities to prosper together

At the event, Viva Land also announced the core values of the company, including responsibility, teamwork, integrity, and excellence which are imbued in each of its members, actions, and products.

These core values will not change when placed in a harmonious balance between new and old and tradition and modernity and will be guidelines for the company and its partners to work together to reach their common goals.

Viva Land aims to create best-in-class, green, and sustainable spaces for generations and communities to prosper

Though Viva Land is a new entrant in the market, it has a very strong team of experienced international experts with over 30 years of experience in Vietnam and other regions, ranging from commercial to residential and township developments.

“Therefore, we are confident in our capability to bring more remarkable projects to Vietnam and to enhance the real estate landscape,” chairman of Viva Land said.

“With the launch of Viva Green – our corporate social responsibility brand – this year, we will introduce several community projects. This is one of our initiatives to be a socially and environmentally sustainable corporation and we hope to continue our journey towards social engagement in the communities we operate in,” he added.

With its keenness to pursue a harmonised balance between high-class and sustainable values, Viva Land plans to introduce more high-end projects to the market soon.

Founded in 2020 by a team of internationally experienced real estate experts, Viva Land aims to create best-in-class, green, and sustainable spaces for generations and communities to prosper.

Currently, the company is developing and managing more than 1,500 hectares of land and more than 18,000 apartments and houses across Vietnam.

Viva Land acquires award-winning Grade A Capital Place in Hanoi Viva Land Investment and Development JSC, through its affiliates, has acquired Capital Place – a premier Grade A luxury building in Hanoi, thus paving the way for the company to deepen its footprint in the Vietnamese luxury realty market in the forthcoming decade.

Lightening up the city, Viva Land looks forward to prosperous years Together with Ho Chi Minh City, Viva Land is lightening up the city’s downtown street, welcoming Lunar New Year and wishing a New Year of the Tiger with stability and prosperity.

Viva Land expands portfolio with a range of projects The real estate group Viva Land – which was established in 2020 – is expanding its portfolio at lightning speed with a range of new projects.

Viva Land joins Smartland and The One Land on Vivian Le Jardin project On August 27 in Ho Chi Minh City, Viva Land Management and Development JSC (Viva Land) announced a strategic partnership with Smartland Real Estate Co., Ltd. (Smartland) and The One Real Estate Business Investment JSC (The One Land) – two specialising in the distribution, investment, and consultation of high-end property projects in Vietnam.