Ford Vietnam launches insurance package

The offering aims to provide a comprehensive, convenient, and transparent insurance solution tailored to Ford vehicle owners nationwide.

Ford Ensure is a vehicle insurance designed exclusively for Ford customers. It offers a fast and transparent claims process while ensuring that all vehicle repairs are conducted at Ford-authorised dealerships nationwide using genuine parts and carried out by professionally trained technicians.

The policy will be implemented across the entire network of authorised Ford dealerships in Vietnam, and tightly integrated to ensure a seamless and convenient experience for customers.

Bao Viet Insurance is a market-leading brand, and a pioneer in digital transformation, with the Baoviet Direct app enabling customers to easily track and manage their insurance policies.

PVI Insurance is one of the market-leading brands with a financial strength rating of A- by AM Best. The insurer offers a 24/7 network of claim assessors and an internationally certified claims handling process, with customer support centres located in Hanoi and Ho Chi Minh City. PVI Insurance has consistently ranked among the top three motor vehicle insurers in the market.

Tasco Insurance has a widespread network of claim assessors across all 63 cities and provinces, offering a streamlined, fast claims process, keeps paperwork to a minimum, and using technology to make the customer experience smart, seamless, and convenient.

With Ford Ensure, customers can enjoy repairs at Ford-authorised dealerships using genuine parts. Additionally, all insurance partners offer repair guaranty at dealerships, saving time and costs for customers. The accompanying insurance packages come with outstanding benefits, and the issuance and renewal processes are designed to be swift – allowing customers to receive their insurance certificates immediately.

“Ford Ensure is one of our key efforts to elevate the after-sales experience and provide peace of mind for our customers. By partnering with leading insurance providers, we aim to standardise and enhance the automotive insurance experience in Vietnam,” said Ruchik Shah, CEO of Ford Vietnam.

Ford Ensure is more than just a programme – it is a key component of Ford’s comprehensive after-sales ecosystem, helping customers save time and money while ensuring top-quality repairs that meet Ford’s global standards.

Ford Vietnam races towards customer satisfaction The Vietnamese arm of US automotive giant Ford last week launched a new test track, which is being seen as a testament to the company’s top priority ambition for customer satisfaction across the country.

Ford expands Hai Duong facility Ford Vietnam has announced an additional investment of $82 million to upgrade its Hai Duong assembly facility and expand annual production capacity to 40,000 vehicles, up from its current 14,000.

PM Pham Minh Chinh pays working visit to Hai Duong province Prime Minister Pham Minh Chinh paid a working visit to northern Hai Duong province on March 15, during which he toured of economic and social facilities, such as Ford Vietnam Co.Ltd and local social protection centre, and attended a ceremony to recognise the province’s fulfillment of the new rural development task.