Sendo shakes hand with DHL for fast delivery services

Sendo shakes hands with DHL to bring out fast delivery services

Most recently, Sendo and DHL eCommerce signed a co-operation agreement with DHL to develop a fast delivery service in Vietnam. Accordingly, sellers on Sendo will now be able to access DHL's excellent domestic delivery network and offer buyers same-day or next-day delivery in Ho Chi Minh City, Hanoi, and other primary markets.

"Being a homegrown company gives Sendo a deep understanding of the Vietnamese market and culture. Sendo aims to support over 300,000 individual vendors, micro-entrepreneurs, and small businesses to sell their goods online and deliver them throughout Vietnam,” said Tran Hai Linh, Sendo CEO.

DHL eCommerce regards Vietnam a potential market as over 30 per cent of Vietnamese people will turn to online shopping by 2020, stimulating the development of the delivery sector.

To support small businesses, DHL eCommerce also offers market leading cash-on-delivery (COD) services with next-day remittance to sellers. With more than 300 DHL ServicePoints located conveniently across Vietnam that are now accessible to Sendo, sellers can also choose to drop-off their parcels at these locations instead of waiting for a pick-up, as well as enjoy discounts of up to 20 per cent. Alternatively, sellers can also arrange for a pickup by DHL for a direct door-to-door delivery service.

"Micro-, small-, and medium-sized enterprises continue to play a major role in Vietnam, as they account for 98 per cent of all enterprises, 40 per cent of the GDP, and 50 per cent of employment," said Thomas Harris, managing director of DHL eCommerce Vietnam.

Vietnam is one of the world’s fastest growing e-commerce markets with the average growth of 35 per cent per year, which is 2.5 times faster than Japan.

In 2017, e-commerce retail sales expanded by 25 per cent and will become an important part of the Vietnamese e-commerce sector. Reacting to this potential, numerous foreign investors have been pouring money into local e-commerce sites as well as delivery services.

Sendo ranked as the fourth online shopping site of Vietnam in 2017, with 23.63 million visitors.

Most recently, in mid-August Sendo secured an investment of $51 million in Series B funding led by SBI Group from Japan, with SoftBank Ventures Korea, Daiwa PI Partners, and SKS Ventures as new investors.

The funding round for investors in Japan, South Korea, and Taiwan saw the participation of all investors in Sendo, including SBI Group, FPT Group, eContext Asia, BEENEXT, and BEENOS.