MB Shinsei Finance Co., Ltd. (Mcredit) has secured the prestigious 'Best Consumer Finance Company in Vietnam' for 2023. This is the second year in a row that the loan provider has received the award, and the third year in a row to be honoured at the event.
The esteemed accolade was presented by The Global Economics (TGE) magazine at The Global Economics Awards, an annual event to acknowledge and honour businesses around the world who have performed exceptionally in various sectors including banking, finance, real estate, insurance, energy, and technology.
Mcredit had to undergo a rigorous evaluation process based on TGE’s comprehensive review criteria such as customer feedback, market access methodology, product and service quality, interface and application usability, innovation, as well as growth targets.
With its customer-centric business philosophy, Mcredit understands customers' needs and difficulties when it comes to consumer loans and continually improves and develops its smart financial solutions to help people access capital quickly and conveniently.
Common obstacles encountered by customers, such as difficulties in proving financial status, dealing with complex and drawn out inquiries, and the desire to maintain privacy regarding borrowing activities, have led Mcredit to launch its revolutionary TikTak lending product. Leveraging cutting-edge technology, this application-based lending service provides customers with a streamlined and expedited consumer lending experience. Within just five minutes, customers can secure safe and reliable loans.
Mcredit maintains a strong focus on innovative methods to win new customers and enhance the customer experience. In 2022, the company successfully established eight target customer profiles as part of its second five-year strategy. It piloted customer packages tailored specifically to workers and farmers, offering a diverse range of 95 product packages designed specifically for each customer segment.
|Mcredit maintains a strong focus on innovative methods to win new customers and enhance the customer experience. |
At the beginning of the year, Mcredit announced a strategic partnership with the National Payment Corporation of Vietnam to develop a domestic credit card. This collaborative effort aims to introduce a credit card that offers numerous benefits and features for customers, such as competitive interest rates and flexible interest payment methods to alleviate payment pressure. The unique 2-in-1 feature allows payments at various points of sale, online transactions, and cash withdrawals, bringing financial flexibility to customers.
This is the third year in a row that Mcredit has been honoured at the Global Economics Awards, having previously won the 'Most Innovative Consumer Finance Company' in 2021. The awards are in recognition of Mcredit's continuous improvement, creative initiatives, and dynamic digital transformation, as well as improving the quality of life for Vietnamese workers.
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