Gojek launches four-wheel ride-hailing service in Ho Chi Minh City under lockdown

August 19, 2021 | 16:34
Gojek, Southeast Asia's leading mobile on-demand services platform, today introduced GoCar, its four-wheel ride-hailing service in Ho Chi Minh City. The service will be available exclusively to frontline healthcare workers for now, before being expanded to the general public later this year.
Gojek launches four-wheel ride-hailing service in Ho Chi Minh City under lockdown
Gojek will first support healthcare workers with GoCar, then expand coverage after the lockdown is lifted

To support the Vietnamese government’s call for organisations and individuals' support to fight COVID-19, GoCar is launching with a fleet of 50 vehicles. This new service will be offered to healthcare workers from five hospitals and medical command centres in Ho Chi Minh City. The list of served hospitals and medical facilities may be extended under the guidance of the city’s Department of Health.

All driver-partners are required to follow Gojek’s strict health and hygiene protocols which include taking a PCR test before their first trip and on a weekly basis after that, wearing personal protective equipment and adhering to Vietnam's 5K regulations. Also, Gojek has arranged for driver-partners to stay at hotels from now until late September when Ho Chi Minh City’s lockdown is anticipated to end.

Duc Phung, Gojek Vietnam general manager said that, “We have made all the necessary preparations to launch GoCar this year. When the pandemic escalated in Ho Chi Minh City and social distancing regulations were put in place, we pivoted quickly, adjusting the service to focus on supporting healthcare workers. We have since been working closely with the local government to get driver-partners on the road to smoothen the city’s supply chain and support the transportation needs of healthcare professionals."

GoCar is Gojek’s latest service added in Vietnam, to complement GoRide (motorbike-hailing), GoSend (parcel delivery), and GoFood (online food delivery). The new launch comes following reports that GoTo, the company formed by the merger of Gojek and Tokopedia, is trying to fund up to $2 billion in preparation for an initial public offering in Indonesia.

By Thanh Van

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