Generali Vietnam opens new head office in Ho Chi Minh City

Generali Plaza features an open layout and sophisticated design with wide-ranging amenities and modern equipment

Generali Plaza features an open layout, sophisticated design with wide-ranging amenities, modern equipment, and cutting-edge AI technology. The new office aims to better serve Generali’s customers and meet its expansion need in Vietnam.

Generali Plaza’s opening ceremony was graced by Dante Brandi, consul general of Italy in Ho Chi Minh City, representatives from local authorities and media, as well as Generali Vietnam’s partners, executive management team, staff, and distribution agents.

Located in a prime location at the city’s heart with accessibility and traffic convenience, Generali Plaza will enable Generali to better serve its customers from Ho Chi Minh City and surrounding areas.

With a total area of approximately 5,000 square metres, Generali Plaza features an impressive design inspired by European public plazas, combined with modern and sophisticated customer service space.

Along with Generali’s preeminent and ever-improving products and services, the opening of Generali Plaza is a strong testament to the company’s relentless efforts in enhancing customer experience.

Tina Nguyen, Generali Vietnam CEO, talking about the company’s long-term development commitment in the country

According to Tina Nguyen, Generali Vietnam CEO, the opening of Generali Plaza is an important milestone reaffirming Generali’s long-term commitment in Vietnam, one of the group’s key markets in Asia.

“The word 'plaza' is written and pronounced the same in Vietnamese, English, and Italian, meaning an open public area, a group of buildings, and community space. In Italy, a plaza is the beating heart of every Italian town, the centre of every Italian’s daily life,” said Tina Nguyen.

“It is, therefore, our hope that Generali Plaza will be more than just a place to work, where every Generali Vietnam staff and agent can live and contribute their fullest potential, with great passion and enthusiasm, following Generali’s distinctive SOHI mantra for Lifetime Partners, including Simplification, Ownership, Human Touch, and Innovation. I believe this will help us nurture a happy workforce that can further spread happiness to all of Generali Vietnam’s customers and the community,” she noted.

The design language of Generali Plaza was inspired by European public plazas

Generali Plaza will be a centralised office for all Generali’s staff in Ho Chi Minh City, which enhances engagement and collaboration of people across all functions.

The main working area features an open plan, with modern equipment and ample shared amenities. Brainstorming and collaboration spaces are scattered around and equipped with interactive screens, smart Wi-Fi, and online meeting technologies.

AI-powered facial recognition, emotion detection, and body temperature scanning technologies are the technological highlights of Generali Plaza. This will help improve workplace safety, security, and operational effectiveness. Ample training spaces (GenAcademy) and the spacious SOHI town hall featuring high-tech facilities and aesthetic canopy ceiling will allow Generali to organise all types of training, engagement activities, and events for staff, agents, customers, and partners.

Of note, Generali Plaza reaffirms Generali’s commitment to pursuing strategic human resources priorities such as diversity and inclusion, with the provision of separate ramps and toilets for people with disabilities, nursing room for female staff returning from maternity leave, and more.

Generali Plaza boasts eco-friendly, green design inside and outside

Generali Vietnam places great importance on work-life balance via complimentary amenities for staff such as a modern gym, a coffee lounge, and various break-out areas right on the premises.

In addition, in line with Generali’s commitment to sustainable development globally as well as in Vietnam, Generali Plaza features eco-friendly design with a green outdoor and indoor architecture that optimises natural lighting, as well as water and energy-efficient building management.

With nearly 72,000 employees serving 61 million customers globally, Generali has a leading position in Europe and an increasingly significant presence in Asia and Latin America.

In Vietnam, after nine years of operation, Generali Vietnam currently has a nationwide network of more than 70 GenCasa (agency offices) and customer service centres, serving over 300,000 clients.