The Ho Chi Minh City Department of Information and Communications has ordered mobile operators to stop providing services to more than 35,000 prepaid cell phone subscribers who have ignored the requirement of registering their personal information on subscription.
The penalties were levied after the department conducted inspection into seven services operators on their management over prepaid subscribers in the city as ordered by the city People’s Committee.
The military-run Viettel Telecom Group has the most subscribers that are to have their services cut, followed by Vinaphone and Mobiphone.
The order came after the subscribers had either failed to provide personal information, or provided false information, when registering for activating a new cell phone account.
According to Circular No 22 issued by the Ministry of Information and Communications, subscribers are required to provide service operators with information including full name, ID or passport number, and date of birth, when registering to use a new mobile phone number.
The circular, which took effect in August 2009, also bans the act of activating a mobile service when the subscriber has yet to provide personal information.
But most mobile operators have paid little attention to such stipulation and failed to strictly manage their subscribers.