RS Components deepens presence in APAC

September 24, 2020 | 15:56
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RS Components, a global omni-channel solutions partner for industrial customers and suppliers, has strengthened its presence in the Asia-Pacific through the launch of bespoke e-commerce platforms for Indonesia and Vietnam, with local sales support backed by dedicated sourcing, customer service, and technical teams.
rs components deepens presence in apac
The website provides customers access to tens of thousands products across the industrial and electronic ranges

Both platforms are now available in local languages and will accelerate the brand’s continued growth in Southeast Asia.

“We see many opportunities to partner with manufacturers in both Vietnam and Indonesia, two countries at the forefront of grounded industrial sectorsin the region. In order to do so, we are building capabilities that will allow us to continue developing meaningful customer relations throughout the region. This move paves the way for RS Components to consistently deliver a positive experience to our customers and cater to their evolving needs,” says Sean Fredricks, president, Asia-Pacific at RS Components.

Customers with complex industrial requirements can save time searching and negotiating with multiple suppliers and simplify their procurement process by working with the RS Components team specialising in sourcing products not yet published on the websites.

The responsive websites provide customers access to over 60,000 products across the industrial and electronics ranges, from leading brands such as RS PRO, Schneider Electric, Phoenix Contact, FLUKE, TE Connectivity, and more. These products are in local stock in Singapore for reliable and consistent delivery dates.

Designed with customer needs in mind, the e-commerce sites offer a personalised experience to help customers quickly find products and bundle options relevant to them. Both sites were built through best-in-class web technology, offering simple and intuitive navigation and a seamless purchasing experience.

Customers with complex industrial requirements can also save time searching and negotiating with multiple suppliers and simplify their procurement process by working with the RS Components team specialising in sourcing products not yet published on the websites.

Moreover, local sales staff provide end-to-end support to customers in Indonesia and Vietnam, with additional support from customer service and technical teams.

RS Components is a trading brand of the UK-based Electrocomponents plc, which is listed on the London Stock Exchange.

In the last financial year ending on March 31, 2020 Electrocomponents plc reported revenue of £1.95 billion ($2.48 billion). The company has six operating brands: RS Components, Allied Electronics & Automation, RS PRO, OKdo, DesignSpark, and IESA.

By Anh Duc

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