Hanoi temporarily bans shippers of super apps

July 23, 2021 | 20:00

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Super apps including Grab, GoJek, and Be have to suspend express delivery services in Hanoi to comply with social distancing regulations under Directive No.16/CT-TTg.

Hanoi temporarily bans shippers of super apps

Most services of super apps have been suspended during the outbreak in Hanoi

Hanoi Department of Transport (DoT) has just requested tech platforms like Grab, Gojek, Be, FastGo, and My Go to stop providing ride-hailing, food delivery, and express delivery services from July 24 until further notice. The platforms are only allowed to offer grocery delivery to supply food to Hanoi residents.

At the same time, the DoT proposed the Department of Information and Communications to inspect and sanction businesses that do not stop providing ride-hailing and express delivery services.

Only delivery staff at post offices and supermarkets are allowed to operate under the management of their employers. Post offices and supermarkets will register a list of deliver personnel with the department and will be notified of the approval of the list via text message. Delivery staff permitted to be on the streets will be able to show a screenshot of the DoT's message to inspection officers upon request.

Some people argue that Hanoi should permit shippers even during the social distancing period to supply essential products to consumers, thereby reducing the number of people having to leave the house.

At the same time, not every supermarket has large delivery force available as most have been cooperating with delivery apps to deliver goods to consumers. Many are also pointing out that in the midst of an even more serious outbreak, Ho Chi Minh City still allows shippers to provide shopping and delivery services.

By Thanh Van

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