Gojek debuts its GoCar service in Hanoi

January 05, 2022 | 17:07

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After over a month of operations in Ho Chi Minh City, Gojek today announced the launch of its GoCar service in Hanoi, starting with GoCar Protect, which incorporates additional safety and hygiene features.

Duc Phung, Gojek Vietnam General Manager said, “Risk of infection continues to be our users’ top concern when considering mobility options, especially while COVID-19 persists. Inspired by the popularity of GoCar in Ho Chi Minh City, evidenced by a multifold increase in the number of bookings, we are pleased to expand GoCar Protect to users in Hanoi. We hope that GoCar Protect not only brings users a safe and quality ride-hailing experience at an affordable price but also contributes to strengthening hygiene and safety practices within communities in the years to come.”

GoCar Protect gives added protection to users by including features that prevent potential virus spread. Firstly, all GoCar driver-partners are guaranteed to have received two doses of a COVID-19 vaccine – this information will be visible on the Gojek app when users book a trip. All cars will also be equipped with sanitisers, a transparent protective shield to separate driver-partners and riders, as well as an air purifier which neutralises up to 99.4 per cent of airborne viruses.

To ensure that GoCar driver-partners wear a mask, Gojek has also rolled out a new feature in the driver app, which will require all driver-partners to confirm mask use by taking a selfie before they can start driving for the day. All driver-partners are required to follow Gojek’s strict health and hygiene protocols alongside the government’s other regulations.

The launch of GoCar Protect in Hanoi follows the recent expansion of GoCar Protect to all users in Ho Chi Minh City in December. Besides expanding four-wheel ride-hailing services, GoJek also plans to add its cashless payment services in Vietnam.

By Thanh Van

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