NEW YORK, Dec. 3, 2025 /PRNewswire/ -- This year's Black Friday/Cyber Monday (BFCM) proved to be another record-breaking holiday shopping weekend, where consumer traffic and demand spiked, and the Adyen platform delivered, processing a total volume of $43 billion across the BFCM weekend (up 27% vs. last year), while maintaining an exceptional 99.9999% uptime. Transactions per minute on the Adyen platform reached a peak of 199,000 on Black Friday. Additional insights from this year's BFCM are available on Adyen's BFCM Unboxed Insights page.
How People Are Paying
Consumer habits have permanently changed, and flexibility at checkout is no longer a luxury—it's essential: 54% of consumers globally will leave a store or abandon an online checkout if they cannot pay using their preferred method. This BFCM, the data revealed some clear trends:
The Value of In-Store Purchases
Physical retail continues to hold a key advantage for high-value purchases during holiday sales. In 2025, the average basket size (ATV) from in-store Black Friday purchases was 28% higher than online. Overall, the ATV in Retail increased by 22% on Black Friday 2025 in comparison to a typical Friday.
From the US to Everywhere: The Global Embrace of Black Friday
While Black Friday originated in the US, it has grown in significance across other markets as well. This year, we tracked significant transaction volume uplifts compared to typical Fridays across key international markets:
Pinpointing Peak Hours
Peak online shopping hours during the BFCM weekend vary globally, though most markets hit their local peak on Black Friday:
Across most markets, the peak hour for in-store shopping falls on Saturday: 12 p.m. in Australia, 1 p.m. in Sweden and Poland, 2 p.m. in Germany, Canada, and the UK, 4 p.m. in France, and 5 p.m. in Italy. The only exception is the US, where the peak occurred on Black Friday at 1 p.m. Overall, peak in-store shopping times showed virtually no year-on-year change.
Shoppers buy more on Black Friday—but they also return more
While the average refund rate for online retail purchases across the whole past year was 8.33%, online retail purchases made during Black Friday last year saw a significantly higher refund rate of 11.32%.
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