Vinmec becomes first JCI-accredited general hospital

Accredited by the Joint Commission International Accreditation is a landmark in Vinmec’s development journey

The Joint Commission International (JCI) Accreditation, which contains 285 standards and 1,160 measurable elements, is recognised in more than 90 countries in the world. Vinmec’s accreditation, which puts the hospital on the same rank as 767 other medical institutions in the world, is a recognition of the hospital’s effort in providing high quality healthcare to its patients. It also ensures patients checking into Vinmec receive the highest standard of treatment as well as respect and protection of rights.

Speaking at the accreditation ceremony, Dr. Prabhu Vinayagam, managing director of JCI’s Asia-Pacific Office, said he was impressed by Vinmec’s efforts “but the main challenge is to continuously improve.”

“To ensure the quality of the hospital and the safety of patients is the responsibility of each employee. I wish Vinmec success in its journey to improve this quality,” he said.

In 2013, the Ministry of Health issued a set of standards to manage the quality of hospitals that includes 83 criteria on the quality of healthcare services with the aim to encourage Vietnamese hospitals to raise their capacity as well as improve patient care. In 2014, Vinmec earned very high scores, an average of 4.81/5, in all criteria, and is one of the top performers.

“Receiving JCI’s accreditation is a landmark in the development of Vinmec and a reflection of the effort of the leaders, doctors and all the employees of the hospital,” said Deputy Minister of Health Nguyen Thi Xuyen.

“Vinmec Hanoi aims to become a leading healthcare destination in the region and the world, standing on the same rank as prestigious international hospitals. Vietnamese will have peace of mind when receiving treatment right in their home country instead of having to go to another country to do so,” said Dr. Nguyen Thanh Liem, CEO of Vinmec.

Vinmec Hanoi, which opened in January 2012, was developed by Hanoi South Urban Development JSC (an affiliate of Vincom JSC – a member of Vietnam’s leading property developer Vingroup) and is the first hospital in the Vinmec healthcare system to start operation.

On June 19 this year, the second Vinmec hospital, Vinmec Phu Quoc, opened in Phu Quoc island. Over the next five years Vinmec plans to have nine more hospitals nationwide with one each in Ho Chi Minh City and Nha Trang slated to start operations later this year. Vinmec has also developed a medical university that would start admitting students in 2016.

JCI, the oldest and largest standards-setting and accrediting body in healthcare in the US, identifies, measures, and shares best practices in quality and patient safety with the world. JCI works with hospitals and other health care organisations, health systems, government ministries, public health agencies, academic institutions, and businesses to help them achieve peak performance in patient care and provides solutions to help health care organisations across all settings improve performance and outcomes.