Vietcombank launches eKYC, allowing customers to open accounts anywhere within minutes

By opening an online account, customers can easily enjoy any service

Electronic Know Your Customer (eKYC ) is a key solution for banks to improve customer experience and simplify banking procedures.

Amidst COVID-19 complications, this technology also help to minimise physical interactions and protect the health of customers.

Recently, Vietcombank has implemented the e-KYC solution to verify and authenticate the bank account holder's identity quicker and safer than with traditional methods.

Previously, in order to open a bank account, customers needed to register and verify their information at transaction counters. With the e-KYC solution, customers need only to download the “Vietcombank” app, enter their phone number, and upload an ID photo and a selfie. The account will be registered and opened within a few minutes.

New bank accounts are registered on VCB Digibank, allowing customers to make online transactions of up to VND100 million ($4,350) per month. Customers can increase this limit by visiting a Vietcombank transaction countre.

Customers can open an online account with a few simple steps

Opening a bank account via the e-KYC service is convenient for busy customers, especially for customers living far away from transaction offices. Moreover, e-KYC promises to bring a new experience to young, tech-savvy customers.

In addition, customers can choose to have their bank account number match their phone number absolutely free of charge. The Vietcombank system will let users know if their choosen account number is available.

“0 fee” transactions

Customers can transfer both inside and outside Vietcombank system completely FREE with VCB Plus account package added automatically to online bank accounts.

Especially, Vietcombank will waive 03 months fee of VCB Plus account package for all customers opening online bank accounts. Afterwards, customers will only need to maintain an average monthly balance of around VND 4 million to continue enjoying services without a surcharge.

Variety of features and services on VCB Digibank

Customers can enjoy a wide array of features on VCB Digibank

In addition, customers can also experience a variety of features and services on VCB Digibank. Customers can easily perform modern financial transactions such as money transfer, mobile top-up, opening online savings accounts, bill payment, QR-Pay, book movie tickets and hotel rooms, book train ticket/bus ticket/flight, online shopping, and many other services.

VCB Digibank also supports users to withdraw money by QR code at ATMs quickly and easily.

From June 1 to the end of July 31, customers will be able to participate in the “Open online account – Super promotions” programme when opening an online account. Customers can win lucky draw prizes like a saving book worth VND1 billion ($43,500) and 100 savings books worth VND5 million ($220).

In addition, the first 10,000 customers who open online accounts each month will receive VND100,000 ($4.35) on their account. The total prize of the programme is up to VND3.5 billion ($152,170).

To open an online account, customers only need to follow these simple steps:

Step 1: Download the “Vietcombank” app from the Google Play or Apple app store.

Step 2: Open the app and select “Open an account for new customers”.

Step 3: Enter and verify a phone number.

Step 4: Take an ID photo and selfie.

Step 5: Select the service and complete the registration.