Gojek shakes hands with MoMo

March 14, 2022 | 17:09
Gojek and MoMo have announced a strategic partnership, integrating the latter’s wallet on the Gojek app in Vietnam.

Super app MoMo and Gojek, Southeast Asia’s leading mobile on-demand services platform, today announced a strategic partnership, which will see MoMo become the first e-wallet to be integrated into the Gojek app in Vietnam.

Gojek and MoMo will combine the technological strengths and wide-reaching ecosystems of the two platforms, aiming to accelerate the use of cashless payments and provide a safe, fast, and convenient payments experience for consumers.

Gojek shakes hands with MoMo
Gojek users in Vietnam can now use MoMo’s wallet to pay for Gojek services

Through this partnership, MoMo will support the millions of Gojek users across two and four-wheel ride-hailing services (GoRide and GoCar), online food delivery (GoFood), and logistics (GoSend), providing the option of using the MoMo e-wallet to pay for Gojek services, in addition to the existing payment methods of bank cards and cash. As Gojek continues to expand its suite of products and services, MoMo will also gain access to a growing pool of customers.

The introduction of MoMo's e-wallet is part of Gojek’s strategy to offer users more payment options on its app, following the launch of its card payment feature last year. The partnership will enable Gojek to tap into MoMo's ecosystem of over 31 million users, while meeting the needs of Gojek users who wish to have more payment options, especially with the rising shift to contactless payments.

The usage of e-wallets for payments has been growing in Vietnam due to convenience, speed, and low cost. Contactless payments also enable greater safety for users when transacting, especially for high-frequency transactions such as food delivery, transport, and logistics.

“More than 31 million people in Vietnam use MoMo today, and by integrating the e-wallet into Gojek’s ecosystem, we will be able to offer an enhanced payment experience to consumers. Through this partnership, we also hope to help Gojek’s driver and merchant partners reach more customers and increase their income,” said Nguyen Ba Diep, co-founder and senior vice president of MoMo.

Duc Phung, general manager of Gojek Vietnam said, “At Gojek, we are always looking for ways to work with our partners to bring more benefits to users. Our partnership with MoMo represents the first time Gojek is collaborating with a Vietnamese tech company, building on our complimentary business strengths and a shared commitment to improve lives through technology."

Through the integration of MoMo’s e-wallet on Gojek, Gojek's users would have more payment options to choose from when paying for Gojek services, providing a more seamless, convenient, and safe experience on the platform, Phung said.

"We are looking forward to continuing to work together with MoMo to promote cashless payments in Vietnam, so that more Vietnamese people can enjoy the benefits of digital payments.”

To mark the partnership between MoMo and Gojek, the two platforms will offer first-time users several promotions. The first gift package from Gojek has a value of $26. From March 14, users who install the Gojek app for the first time will be eligible to receive a gift with that value (including 18 vouchers for GoRide, GoCar Protect, GoFood services, and one GoFood voucher, after making their first payment with MoMo).

To add MoMo as a payment method on Gojek, Gojek users simply have to go to the “My Profile” icon on the upper right side of the app, select “Payment Method”, and add “MoMo" to the list of payment methods.

MoMo users can also install Gojek from the MoMo app and link their MoMo wallet to their Gojek account. To do this, they simply go to MoMo’s main page, type “Gojek" in the search field, select “Download Gojek and connect with MoMo wallet”, press “Download Gojek", and follow the next steps as instructed.

By Thanh Tung

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