ADB shakes hand with MVV Education to beef up e-learning for WSMEs

MVV function of Consultant Anywhere allows experts to connect with enterprises virtually from anywhere, anytime

The programme will focus on providing tools to improve programme beneficiaries' management capacity and skillsets to successfully run their business during the COVID-19 crisis.

The lack of specialised business training programmes created barriers for Vietnamese WSMEsin being recognised and represented even though they could play a key role in economic development. In response, ADB contracted MVV to deliver a counselling programme for 500 Vietnamese female leaders with businesses affected by COVID-19. The programme aims to give them training in various business aspects, financial advisory services, and technical knowledge to mitigate the impact of the economic downturn. Components of the programme include recruitment with screening and registration for WSMEs, business counselling using the Consultant Anywhere app, offline, and online training using the Everlearn platform and mentoring with peer support using the team’s network.

Consultant Anywhere is the first consultation app in Vietnam that connects experts from various fields with businesses. The app enables consulting services to be delivered via smartphone from anywhere, anytime with easy scheduling, online payment, and record-keeping with a video-call feature. On each counselling session delivered on the app, depending on the issue, experts apply the appropriate methodology to help the enterprise understand, assess, analyse, and arrive at appropriate action plans. The counselling schedule is flexible and set accordingly to the needs of both parties and enterprises can provide feedback and rate experts transparently on the app.

Learners can easily access learning module and study with their own pace with internet-connected devices

Everlearn is a learning experience management system that helps organisations conduct and manage training more professionally, economically, and effectively. It is learner-centred and designed to maximise the learning experience, encourage participation, and enhance the learner’s engagement. Moreover, experts can easily perform administrative tasks through the dashboard with full features such as Course Administration, Training Content Management, Learning Resource Management, and Learner Management. The training programme for WSMEs includes 12 modules, focusing on business and financial knowledge, how to build a business plan, action planning in HR management, operating cost management, as well as how to re-engineer products and customer service, among others, all aimed at helping enterprises to respond to the COVID-19 situation most effectively.

In addition to the strong technical capabilities, MVV partnered with WISE to provide subject-matter experts in various fields. They are well-known business consultants with experience working with numerous authorities and global businesses. The team is represented nationwide and has performed consulting projects in most cities and provinces in Vietnam, as many of them were female-owned small and medium-sized businesses.

“Our team is very honoured to partner with ADB on this project,” Tien Nguyen, the project manager of consultant anywhere said. “We hope that our expert roster and technology will support not only SMEs in Vietnam to run business more efficiently during the crisis but also female leaders to improve their skillset and be more recognised with their contributions to the economy."

MVV is a leading provider of business and capacity building solutions uniquely delivered through multiple platforms that enable fully-integrated and seamless online and onsite interactions. Belonging to a group of 10 companies based in Hanoi and Ho Chi Minh City, MVV’s coaches and consultants are leading experts in Vietnamese and international business management. Through strategic partnerships with Samsung Multicampus (South Korea) and Mercuri International (Sweden), the company also brings a depth of international expertise and perspectives.