Uber Vietnam keeps quiet on assault charges

November 25, 2017 | 10:58

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Uber Vietnam is still silent in the face of the media’s barrage of questions about the incident of a Uber Vietnam taxi driver punching a female customer in the face.

Nguyen Dieu Linh (Hanoi) was punched in the face by an Uber driver over a minor disagreement

According to newswire Anninhthudo, after being swatted by an Uber Vietnam taxi driver, Nguyen Dieu Linh from Dong Da district, Hanoi expressed her desire to receive a public apology from Uber Vietnam to show its sense of responsibility towards customers.

However, after the incident, Uber Vietnam only commented that it was a regrettable incident, and Uber Vietnam has absolutely no tolerance of violent acts. Uber Vietnam immediately blocked the driver’s access to the application.

Regarding the customer, on November 20, Uber Vietnam called Linh to ask about her health condition and has yet to contact her again. Meanwhile, after the incident went public, Linh received numerous calls from unknown numbers to intimidate as well as ridicule.

People raised questions whether these calls came from other Uber Vietnam taxi drivers or competitors. Before people’s wonder, Anninhthudo contacted a representative of Uber Vietnam to clarify information and provide an objective coverage of the incident, approaching it from various angles.

However, to date, Uber Vietnam has yet to issue comments to Anninhthudo. Simultaneously, Linh has yet to receive a public apology from Uber Vietnam.

Previously, on November 19, Nguyen Dieu Linh from Hanoi went to police to tell that she was manhandled by an Uber Vietnam taxi driver due to a small misunderstanding, leading to bruising.

After the incident, Linh announced that she did not need compensation from Uber Vietnam, she just needed a public apology. However, Uber Vietnam has yet to respond.

It is not the first time that an Uber taxi driver assaults a customer. Earlier in August, according to newswire Dailymail, a 42-year-old Uber driver tried to rape a passenger in her sleep and washed his genitals with a bottle of water after she told him she had HIV.