VPBank wins seventh Straight Through Process Award

March 29, 2013 | 09:04

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The Vietnam Prosperity Commercial Bank (VPBank) has received the Straight Through Process (STP) Award for 2012 from the Bank of New York Mellon (BNY Mellon) for the seventh consecutive year.

The honour was presented to the VPBank’s representative at a ceremony in Hanoi on March 27, in recognition of its outstanding international payment services.

Last year, the bank made efforts in ensuring all its transactions to be processed automatically at BNY Mellon in an accurate and quick manner.

The annual award proves the operational accuracy by VPBank operators in general and its international payment officers in particular.

With the prestigious award, the quality of VPBank international payment services as well as the institution’s operation has been recognised by the international community, a VPBank executive said.

At the same time, the relationship between VPBank and BNY Mellon will be elevated to a new level as both companies seek to achieve their optimum goals of satisfying customers with the best possible payment services, he noted.

The leader took the occasion to brief on the bank’s plan for 2013 that will focus on improving its service quality, increasing added values and excelling conveniences to reach the international standard level.

Last year, VPBank won a host of awards, including the National Brand Award; the Vietnam Strong Brand, the Most Satisfactory Bank Services Award; the Award for the Best Agency in Outbound Growth, the Award for the Best in Network Growth and the Award for Highest Rate of Service Activation by Western Union, and the Straight Through Process award by Wells Fargo.

As a top world financial institution based in New York, BNY Mellon has a total asset of 25,000 billion USD. The 229-year bank has offices scattering in over 38 countries and 65 cities across the world.

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