Mercedes sales and service heading Central

Anthony Gain - General Manager of Hyatt Regency Danang Resort & Spa, Michael Behrens - CEO of Mercedes-Benz VN, Dirk Adelmann - Sales Marketing Director of Mercedes-Benz VN and Mohamed Kerzazi  - Room Director of Hyatt Regency Danang Resort & Spa together hail the tie-up as 5-star offers to customers

Mercedes-Benz Vietnam last week landed in Danang with two special events - the handover of Mercedes-Benz fleet to Hyatt Regency Danang Resort and Spa and opening of a state-of-the-art Mercedes-Benz An Du Autohaus dealer in the central city.

The fleet, including three units of the renowned multi-purpose vehicle Mercedes-Benz R-Class and one Sprinter minibus worth VND10.55 billion ($507,600), will be used to serve guests of the newly inaugurated five-star Hyatt Regency Danang Resort and Spa.

Mercedes-Benz also committed to provide Hyatt Regency Danang Resort and Spa with not only the best sales services but also after-sales including warranties, and maintenances at An Du Autohaus, the only Mercedes-Benz Autohaus in Vietnam’s central region. The total investment of the new Autohaus is $3 million.

“We are here in Danang to serve the best to Mercedes-Benz customers. Over the years, we have been committed to strengthening our relationship with the Mercedes-Benz marquee via long term investments to grow the brand in the northern central Vietnam. The unique design and convenient location of An Du Autohaus Danang allow us to provide the outstanding sales and after-sales service experience that Mercedes-Benz customers deserve,” said An Du chairman Nguyen Tien Dung.

Mercedes-Benz Vietnam general director Michael Behrens said: “Our global promise is to ensure that the three-pointed-star always represents an uncompromising ambition to lead and this philosophy is not limited to just our fascinating product range.”

“As the primary point of contact with our valued customers in the central areas, it is imperative that Mercedes-Benz An Du Autohaus also reflects this brand strategy. The expansion of our national network demonstrates our continued and unwavering commitment to having the best and widest network of our kind in Vietnam. Our customers can always trust that we follow our founder’s principle: ‘The best or nothing’,” Behrens said.

On this occasion, Mercedes-Benz Vietnam, together with An Du Autohaus Danang opened up a new cooperation with Hyatt Hotel & Resort by handing over a Mercedes-Benz fleet to Hyatt Regency Danang Resort and Spa.

With this fleet purchase, which includes three latest-generation R300L and one Sprinter 313, Hyatt Hotel & Resort has added one more star from Mercedes-Benz, benchmarking itself for customer oriented services and enhancing the guest experinces through a combination of luxury performance services.

“The Hyatt and Mercedes-Benz, which share a long-term partnership that stretches for almost three years, are synonymous with excellence and attention to detail. The relationship began as the hotel embodied in its VIP service a fleet of five S-Class saloons in 2010. Over the years, the Hyatt has set new records with this successive order for the R-Class. We have spared no effort to ensure they have been prepared to the highest standard possible – from the car to complete service package support,” said Behrens.