Strictly adhering to a customer-centric philosophy, South Korean-backed Hanwha Life Vietnam today inaugurated its new sale office and customer service centre at the seventh floor of UEF Building in Binh Thanh district, Ho Chi Minh City.
Named Binh Thanh, this sizable and modern-looking sale office and customer service centre will play a key role in beefing up Hanwha Life Vietnam’s business in Ho Chi Minh City and neighbouring provinces.
|Hanwha Life Vietnam’s Board of Director unveils the new sale office and customer service centre in Binh Thanh district, Ho Chi Minh City |
The fresh location is part of the company’s roadmap to expand presence as well as deepen roots in the Vietnamese market. The modern design and complimentary amenities of the new trade office will be key in spurring the cultivation and development of Hanwha Life Vietnam’s new cores activities, including Hanwha full-time agency (FTA) force, flexible general agency (Hanwha Flexi), and the new general agency network in Ho Chi Minh City’s eastern part and surrounding areas.
|Hanwha Life Vietnam aims to have in place more than 180 customer service centres in the whole country by the end of 2020. |
The inauguration ceremony featured Im Dong Jun, CEO cum chairman of the Member Council at Hanwha Life Vietnam, other members of the company’s Board of Directors and representatives from the local government.
Marking the occasion, the company donated VND40 million ($1,740) to the Business Scholarship Fund of University of Economics and Finance (UEF). Addressing the launching ceremony, CEO Im Dong Jun said: “The new sales office and customer service centre in Binh Thanh district will serve as a springboard for Hanwha Life Vietnam to expand our service network in Ho Chi Minh City and southern region of Vietnam. With modern facilities at the easy to access locations, Binh Thanh sales office will get our customers better experiences and help us to better serve and understand our customers as well.”
In the year to date, Hanwha Life Vietnam has rolled out 18 customer service centres to keep abreast with customers’ growing demands, thus pushing up the total number of its centres to nearly 170 across Vietnam. The company aims to have in place more than 180 such centres in the whole country by the end of 2020.