DHL eCommerce stops operation in Vietnam
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| DHL eCommerce has decided to withdraw from the Vietnam market |
The company’s decision was made four years after DHL eCommerce started operating in Vietnam. It also comes despite the ample potential for growth in the local e-commerce scene. The company has not disclosed the reason of its decision.
All DHL eCommerce Solutions customers will continue to be served during the notice period of their contracts until the end of November 2021. The company currently has 250 service points across the country.
All relevant employees have been informed of the situation and the company will make every effort to assist them in their transition. Other divisions such as DHL Express, DHL Global Forwarding, and DHL Supply Chain will continue to operate in Vietnam.
In July 2017, the company launched a nationwide network of ServicePoints to capitalise on the huge and relatively untapped potential of the local e-commerce market. It expected to benefit from the Vietnamese e-commerce market, which was forecast to grow at a compound annual growth rate of 32 per cent in 2018-2022 by Euromonitor.
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