British, Japanese firms join hands for business development

March 23, 2013 | 15:45

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British-invested Harvey Nash Vietnam yesterday announced to have signed an agreement with Mocap Vietnam for a partnership to build a call center business in Vietnam in a move to promote software and business process outsourcing to the Japanese market.

Representatives of Harvey Nash Vietnam and Mocap Vietnam cut the deal for a partnership to set up a call center business in Vietnam - Photo: Courtesy of Harvey Nash Vietnam

The agreement allows Harvey Nash Vietnam to take a 15pct stake in Mocap Vietnam and to transfer its call center business to the Japanese partner.

Harvey Nash Vietnam is a wholly owned subsidiary of Harvey Nash Group plc, a listed public company in the UK. Meanwhile, Mocap is owned by Mitsui & Co, Moshi Moshi Hotline, INC. and Smart Media Joint Stock Company.

Under the partnership, the two companies form an alliance to create the largest call center, business process outsourcing and technology business in Vietnam.

The English company will bring 12 years of expertise in software and business process outsourcing while Mocap Vietnam will bring the expertise of Moshi Moshi in-bound and out-bound call center operations and business process outsourcing.

Paul Smith, Chairman of Harvey Nash Outsourcing, says Mocap Vietnam's access to the Japanese market will enable the partnership to win new contracts and significantly grow the Vietnam-based businesses. Harvey Nash who have over 44 offices worldwide will introduce international clients and provide software and technology services.

“Together, we deliver exceptional service and value for money to clients who outsource business processes and software services. Our global presence coupled with Vietnam's highly skilled workforce gives us the ability to exceed client expectations both in Vietnam and throughout our international markets,” Smith says.

Active in Vietnam for 12 years, Harvey Nash has 4,500 IT professionals in Vietnam.

SGT

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