Global express service provider DHL Express, in partnership with Vietnam Post, last week launched a new international express service in Vietnam.
The new service, VNQuickpost, reaches out to the untapped mid customer segment through providing more economical, reliable and speedy international express options to customers of Vietnam Post.
VNQuickpost will first be rolled out in the post offices in the city centres of Hanoi, Ho Chi Minh City, Haiphong, Dong Nai, Binh Duong, Danang and Quang Nam. Customers using VNQuickpost will be able to enjoy the ease of shipping internationally, to 220 countries and territories by simply registering their documents and packages at post offices. The shorter transit time, the availability of the 24/7 customer hotline as well as track and trace service gives customers the ability to track their shipments during transit.
“The partnership has brought success for parties over the past five years and the launch of VNQuickpost will see us further deepening this relationship for the years to come,” said Nguyen Quoc Vinh, vice president of Vietnam Post.
“We are confident that with this new service, which combines Vietnam Post’s nation-leading expertise and DHL’s world leading expertise, will prove to be immensely popular with customers here in Vietnam. The new service seeks to provide these customers with prompt and affordable service as compared to other logistics providers in the country,” he added.
Vietnam Post and DHL began their joint venture partnership in 2007 and the launch of the new service is part of both companies’ ongoing efforts to bring greater convenience to the local market and to improve the overall service level in the logistics industry.
“As Vietnam’s economy continues to develop so do the requirements of its population,” said Yasmin Aladad Khan, senior vice president for DHL Express, Southeast Asia.
“At DHL, our customers’ needs are paramount and we are always looking for ways to update our products and services. This collaboration is a perfect combination of DHL Express’ unrivalled global network and expertise in international express industry with Vietnam Post’s local postal services and its extensive reach in the local market. We are convinced that customers who take advantage of the VNQuickpost service will do so with confidence,” he added.