Lenovo launches the first One-Stop Center in Southeast Asia

December 01, 2010 | 16:51

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Lenovo today officially launched the Lenovo Experience Center (LEC) in Hanoi, designed to bring after sales services closer to Lenovo customers in Vietnam and provide them with in-depth experience, information and knowledge on Lenovo’s development history, product and services.

This LEC is the first of its kind in Southeast Asia region, and the third center to be set up worldwide. The LEC is a combination of three sub-centers of Lenovo Corporate History Center which showcases information and data on the Lenovo Group establishment and development history, Lenovo Product and Sales Center to displays all the latest products and Lenovo Service Center to provide customer support services for all Lenovo computer products and its related software, as well as a hotline for after sales support.

“Vietnam is one of the most dynamic markets with significant potential for personal computer use. This launch of the Lenovo Experience Center in Hanoi reaffirms our long-term commitment to Vietnam and reflects our ongoing efforts to better serve our customers,” said Kyler Tan, country general manager, Lenovo Vietnam.

The LEC is operated by local BEN Computer Jsc., one of the most successful PC retailers in Vietnam. The LEC is located at B14, Pham Ngoc Thach Street, Dong Da district, Hanoi, Vietnam.

The LEC will not only benefit individual consumers, but also small and medium sized business customers who can experience the most advanced technologies and latest business-focused Think products with full support.

According to market research company International Data Company or IDC, the Vietnam PC market grew 6.6 per cent in the second quarter of 2010 compared to the first quarter of this year, an year-on-year increase of 12 per cent against the same quarter last year. The market was predicted to have an increase of 19 per cent in the third quarter against the same quarter for 2009.

By Trang Anh

vir.com.vn

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