VIB to open a new transaction office in Hanoi

November 10, 2014 | 15:02

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The Vietnam International Bank (VIB) will open a new transaction office, VIB Ho Guom, at 49 Dinh Tien Hoang street in Hanoi’s Hoan Kiem district on November 11.

The transaction office will deliver a wide range of banking and financial services such as deposit, lending, payment, mortgage, discount, and others.

Located in the downtown of Hanoi and with a friendly and modern transaction space following international service and business model, VIB Ho Guom will create feelings of comfort and convenience for all customers banking with the transaction office.

After over 18 years of operation, VIB now has more than 3,500 employees serving over one million personal and 25 thousand corporate customers at over 150 branches and transaction offices in 27 key provinces and municipalities across the country.

By opening a new and modern transaction office in Hanoi, VIB demonstrates its strong commitment in contributing to best meet financial plans of personal, corporate and institutional customers in the area.

This is also part of the bank’s plan to spur business activities and deploy its fresh customer-centric service and business model that has been implemented since 2009.

The move marks positive changes not only in the branch design and outlook, but also in the staff’s daily thinking and attitude, striving to create more values for the customers.

So far, 98 per cent of VIB branches and transaction offices have been operating under the new service and business model.

On the occasion, VIB Ho Guom will offer plenty of attractive gifts to customers banking with the transaction office.

By By Mai Thuy

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