Techcombank receives prestigious international awards

Along with many awards on technology as Asia Award 2013 on “E-commerce solutions for bridging digital divide” by Asia Pacific Council for Trade Facilitation and Electronic Business (AFACT), “Best Internet Bank Vietnam 2013” by Global Banking & Finance Review, “Best Retail Bank Vietnam” in 2011, 2012, 2013 by Asian Banking & Finance, “Tin & Dung” award  2013 by Vietnam Economic Times, and many others domestic and international valuable awards, these four awards by Global Banking & Finance Review again recognise the bank’s strong commitments to investing in technology infrastructure, improving its products & services, hence, better satisfying the increasing demands of customers, and contributing to the development of Vietnamese businesses

Honouring Techcombank with four awards at the same time, the judging panel of the Global Banking & Finance Review stated: “These four awards recognise the company’s outstanding achievements in many areas of retail, commercial and internet banking and by scoring well in the categories: extensive network of branches & transaction offices, highest level of quality services, leadership in technology with multiple-channel delivery capability, highly skilled and professional staff, launching of new products and services, innovative banking options, as well as its enthusiasm in implementing CSR programs in education, environment and health”.

 “Techcombank has proven to be a market leader. They continue to invest in technology and the development of their staff and offer comprehensive products and services to support the needs of retail and commercial clients”, said Wanda Rich, editor, Global Banking & Finance Review.

“We are very glad to receive these four valuable and meaningful awards from Global Banking & Finance Review. These four awards has illustrated Techcombank’s continuous development in retail banking, trade finance, and internet banking, and reaffirmed the bank’s appropriate development strategy in recent years. In the future, Techcombank will put more efforts in providing better products and services to customers and reach new heights on our business achievement,” said Do Tuan Anh, the bank’s acting CEO. 

For more than 20 years, Techcombank has constantly innovated, modernised the banking system, and focused on alternative channel development to diversify its products/services.

The bank has built a wide network of over 315 branches, connected with 12,000 ATMs in the BankNet, Smartlink system, and more than 2000 POS nationwide; simultaneously, improving online transaction products for retail and commercial clients like F@st i-Bank, F@st e-Bank or mobile services like F@st MobiPay, SMS to maximise convenience for customers.

Techcombank also pioneers in developing its banking utilities, especially in personal banking services, to increase benefits for customers.

Techcombank is also the first domestic bank to establish a dedicated Transaction Banking (TB) business division in 2010, TB serves as the centre of competence for all cash, trade and risk mitigation products for the bank’s corporate, commercial clients.

In addition, Techcombank also pays special attention to improve its customer services by regular sales team training courses and frequent customer care programs. Currently, there are over 3.3 million retail customers and more than 45,000 business customers using the bank products and services.