“Our key focus is responding to evolving client needs through the delivery of quality service,” said Maxime De Guillebon, head of Transaction Banking, Standard Chartered Bank (Vietnam).
“It is encouraging to receive this prestigious award from the Asset, which underscores our position as a leader in providing banking services in Vietnam,” he added.
The Asset Triple A Asset Servicing, Fund Management and Investor Awards are Asia’s defining recognition for excellence in the industry.
The awards process adopted a rigorous approach to the selection of the winners in each category.
Point scores for both quantitative and qualitative factors were combined in the determination of the winners.
This year is the second consecutive year Standard Chartered Vietnam has been chosen for the award, which recognises the bank’s outstanding performance in serving its clients.
Aside from this, the bank’s service excellence has been recognised by various other awards.
Most recently, The Asset presented the bank with The Asset Triple A Treasury, Trade and Risk Management Awards 2014 in the categories of “Best Banks” for Best Service Provider for Structured Trade Finance in Vietnam and Best Service Provider for eSolutions Partner Bank, and “Best Solutions” for Best Trade Finance Solution.
It has also been, for the second year in a row, top-rated in cross border and domestic custody services in Global Custodian Survey, a survey which measures client perceptions of the quality of clearing, settlement and asset servicing provided by agent banks.
What the stars mean:
★ Poor ★ ★ Promising ★★★ Good ★★★★ Very good ★★★★★ Exceptional