Microsoft Dynamics AX offers best solutions for e-commerce

“The online shopping has significantly changed the way of interaction between customers and suppliers. The e-commerce and social media are the key strategic tools that helps retailers and distributors reaching and targeting a wide-ranging customers and consumers. Microsoft Dynamics AX WebStore solution enables retailers and distributors to create and deploy a powerful ecommerce presence that fits their target markets and delivers a pleasant, competitive customer experience with a high probability of return visits,” said Dinh Tien Dung, general director of Votiva-SAGlobal at the seminar.

Votiva-SAGlobal is the leading Microsoft Dynamics implementation service provider in Vietnam. Votiva-SAGlobal is appointed by Microsoft as a trustworthy partner to distribute and implement Microsoft Dynamics ERP, Microsoft Dynamics ERP for Retail and Microsoft Dynamics CRM in Vietnam and other Southeast Asian markets.

Designed for easy deployment and low-overhead administration, webstore is a comprehensive e-commerce resource that takes full advantage of the existing instance of Microsoft Dynamics AX. Users can quickly build and roll out multiple B2B and B2C sites, target them at the customer segments they want to reach, and fully control them from within Microsoft Dynamics AX. Inventory, product, customer accounts, and other data from the ERP system feed into webstore, and transaction and customer details from webstore flow directly into AX. For customers, the solution offers an efficient shopping experience that keeps their information persistent.

According to Dung, BI360 Business Intelligence Suite gives retailers and distributors the ability to forecast, track and analyse product and store sales, plan more effective promotions, purchase merchandise that matches customer regional buying preferences, and improve staffing plans to better match store traffic. Current and accurate information is critical in today’s retail industry. BI360 can provide the detailed information retailers and distributors need to proactively run their business and improve store performance and profitability.

With BI360 Business Intelligence Suite, retailers will be able to budget and forecast revenues and expenses, predict buying trends and plan more effective promotions, optimise staffing levels, track product, store and region performance, combine data from the ERP system with other data sources, produce operational and financial reports and establish and monitor benchmark objectives.