Amdocs provides English-language lessons for Vietnamese employees

Building upon the success of last year’s programme, the lessons will focus on business English and will aim to improve the students’ oral and presentation skills. Course content will include an overview of social etiquette for different cultures, as well as business challenges facing service providers such as monetising data services and improving the customer experience.

Discussion of these business challenges is intended to help participants make a contribution to the growth and success of their organisations.

This year’s lessons will once again be provided by Amdocs’ education partner, the British Council in Hanoi. The National Institute of Information and Communications Strategy (NIICS) will handle the administration and registration requirements for the two classes of students.

Candidate students may sign up for the course with the NIICS, who will assess them for their suitability. Those who meet the requirements will be accepted into the programme on a first-come, first-served basis. At the end of the course, the top two students from each class will receive a prize.

Last year the top two students went on a sponsored trip to the Amdocs India Delivery and Research & Development center.

“We are committed to the Asia Pacific market,” said Stephane Cudennec, country manager, Vietnam, Amdocs. “We are pleased to contribute to the enrichment of service provider employees in Vietnam by advancing their knowledge of English within the context of the communications business. Continuous learning is one of Amdocs’ core values and we are happy to participate in a programme that promotes this value.”

Amdocs provides software and services to communications service providers in more than 60 countries around the world, and has more than 19,000 employees worldwide, of which more than a third are located in Asia. Amdocs has been operating in Asia for more than 13 years and has offices across the region, including in Vietnam, Singapore, India, Australia and New Zealand.

Customers in the region include SingTel, VTN in Vietnam, Globe Philippines, China Mobile, Telstra, Reliance Communications, CSL Hong Kong, True Corporation and FarEasTone.