Amdocs named BSS vendor of the year

June 21, 2011 | 11:46
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Amdocs, the leading provider of customer experience systems, today announced that top analyst firm Frost & Sullivan has selected Amdocs as Telecom BSS (business support systems) Vendor of the Year, as part of its 2011 Asia Pacific ICT (Information and Communications Technology) Awards.

From left, Jayesh Easwaramony, vice president of Frost & Sullivan and Abhay Kumar, vice president, Global Strategic Sourcing of Amdocs

The announcement was made at Amdocs’ 2011 Asia Pacific InTouch Business Forum, Amdocs’ customer and partner event taking place this week in Singapore.

The Telecom BSS Vendor of the Year award recognises exceptional business performance in 2010, with key criteria being revenue growth, portfolio diversity and product innovation. It is determined by a panel of judges comprised of senior industry executives and Frost & Sullivan analysts.

“We are proud to grant Amdocs this award for its achievements in meeting the highly diverse needs of the Asia Pacific region which spans multiple markets in different stages of maturity,” said Nitin Bhat, partner and senior vice president at Frost & Sullivan.

“Amdocs’ global best practices and wide portfolio of BSS products and professional services are enabling local service providers to grow revenues by enhancing the customer experience they offer their subscribers, while reducing operational costs.”

“Service providers in Asia Pacific face heightened competition and rapidly growing subscriber counts. To capture market share, they are racing to expand into new geographic territories and differentiate with new 3G and 4Gofferings,”said Brian Shepherd, Amdocs group president and head of Global Marketing. “We are seeing a growing adoption of Amdocs’ BSS offerings, especially converged prepaid and post-paid billing in a managed services framework, to support large-scale operations in the region, as providers look to innovate and cost-efficiently monetize the massive rise in data consumption.”

Amdocs has been operating in Asia Pacific for more than 12 years. Amdocs BSS customers in the region include VTN in Vietnam, Globe Philippines, China Mobile and True Corporation.

By Song Ngoc

vir.com.vn

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