Agilent expands footprint in Vietnam

Located in Hanoi and Ho Chi Minh City, the offices will be fully equipped and staffed to provide customers in Vietnam with sales, applications and support services.  Each of these offices will have specific centres to deliver greater levels of engineering and support expertise for customers and partners.

In Hanoi, Agilent’s Advantage Services facility, a repair and calibration centre for electronic test instruments, will serve customers spanning industries such as government, defense, education and manufacturing. Customers can look forward to receiving quick, quality service. The service center will utilise the same automated procedures used at other Agilent service centres and mobile calibration labs worldwide, thus ensuring customers receive the same premier services.

In Ho Chi Minh City, Agilent’s Technology Demo Centre is equipped with cutting-edge bio-analytical instruments used by scientists and researchers. The centre enables Agilent to collaborate with customers in Vietnam to develop applications and methodologies for research and commercial implementations in the life sciences and chemical analysis industries.

“As one of the fastest developing infrastructure and business regions in the world, Vietnam is a critical component in Agilent’s key emerging markets strategy,” said Dr. Nick Roelofs, president of Agilent’s Life Sciences Group. “We look forward now to directly participating with customers to deliver the products and solutions in electronics, chemical analysis and life sciences that will help accelerate their work and ultimately contribute to the growth of Vietnam.”

“This expansion is a major milestone for Agilent in Vietnam,” said Soon-ChaiGooi, president, Order Fulfillment and Supply Chain at Agilent. “Each office will be fully staffed to provide the high level of service that Agilent is known for to help our customers excel with the latest measurement technologies for electronics, life sciences and chemistry. Our customers and partners in Vietnam can now look forward to faster response times and the highest quality of service which Agilent is renowned for worldwide.”

Agilent is known as the world's premier measurement company and a technology leader in chemical analysis, life sciences, diagnostics, electronics and communications. The company's 20,500 employees serve customers in more than 100 countries. It had the net revenue of $6.9 billion in the fiscal year 2012.