Microsoft Office 365 enables Lotte Mart Vietnam to boost business efficiency

The LOTTE VIETNAM SHOPPING CO.,LTD (Lotte Mart Vietnam), part of Korea’s firth largest conglomerate Lotte Group, has been operating in Vietnam since 2008 and has opened 10 trade centres located in major cities throughout the country such as Ho Chi Minh City, Hanoi, Danang, and Vung Tau.

The company’s goal is to open 60 stores throughout Vietnam till 2020. To achieve its objectives, Lotte Mart Vietnam’s management board has decided to deploy Microsoft Office 365 Enterprise E1 and Microsoft Office 365 Enterprise K1 with Yammer.

Microsoft's office productivity solution is expected to help Lotte Mart manage human resources, internal data, machine and equipment in an easy and systematic way. In addition, the solution also provides professional email system that allows the company to promote its brand, access customer and exchange information with partners more effectively.

Before deploying Microsoft Office 365, Lotte Mart Vietnam had not used any technology solution, or any cloud solution.

The whole employees used their personal email that is often not in the same system, thus the sending and receiving email was not synchronised or using social networking tools, for example Line, to exchange and discuss about work, which led to difficulties in management.

“In the initial period, we studied a number of technological solutions but we could not find them suitable with our business needs. The absence of a synchronised IT platform also caused such troubles as email loss or seamed track of email, exchange whereas the IT department also had difficulties in control if the business information leaked to outside world.

“Therefore, we referred to various sources, from businesses and other partners to be able to choose a comprehensive technology solution,” said Yoon Byung Soo, Lotte Mart Vietnam’s Administration director.

After careful consideration, the company has been interested in cloud-based Microsoft Office 365, a perfect office solution for those enterprises who want to bolster business and staff productivity.

Microsoft Office 365 comprises a full suite of office productivity applications from Microsoft Office to such integrated communications and collaboration tools as Exchange Online, SharePoint Online, OneDrive for Business, and Yammer.

Being approached in new way, integrated with cloud computing through breakthrough innovative applications, Microsoft Office 365 delivers ‘touch-optimised’ technology, which enables users to easily manipulate on such touch devices as tablets and smart-phones.

“The deployment of Office 365 takes only one month. Our company has gained advantages in accessing, updating, synchronising the system, looking for support from Microsoft, rapid deployment, easy-to-access to technology. We are absolutely satisfied since it is genuine, prestigious software,” said Nguyen Quoc Thai, IT manager of Lotte Mart Vietnam.

Owning Office 365, businesses will always receive the latest Office applications plus the most advanced enterprise-grade communication and compliance features that enable IT to become more flexible, protect data and compliance for businesses with enterprise-grade security, privacy protection tools.

Besides, in efforts to serve global users accessing modern services, quality add-ons to get the highest productivity, recently, Office 365 subscribers are offered 1TB storage on OneDrive. The huge storage helps ensure business officers to work where and when they want with productivity and advantage like office devices with all data on cloud in real-time.

Vu Minh Tri, general director of Microsoft Vietnam, said “We appreciate that Lotte Mart Vietnam is the industry's first retailer to select 'office in the cloud' solution – Office 365. We believe that with its decision to deploy Office 365, Lotte Mart Vietnam will be more successful in business management as well as more effective in promoting the company image.”

“Microsoft Office 365 owns features used by 60 per cent of the world’s largest enterprises in Fortune 500 List in 2014, which is the IT solution for highest-growth-rate enterprises in Microsoft history. Apart from that, Microsoft Office 365 was also honoured to be interesting, attractive, the most trustworthy cloud service by global media,” Tri noted.