First BPO joint venture established in Southeast Asia

March 13, 2013 | 14:35

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Japan’s AGREX Company and Vietnam’s FPT Software Company have set up a joint venture to provide high-quality global business process outsourcing (BPO) service to the Japanese market.

AGREX company MoU signing ceremony (Photo: VNA)

The establishment of the venture, F-AGREX, the first of its kind in Southeast Asia was announced in Hanoi on March 12.

According to Chairman of FPT Software Company Hoang Nam Tien, the joint venture is in line with the companies’ strategic orientations.

F-AGREX will bring into play AGREX’s strengths in providing BPO services and FPT’s cooperation experience with Japanese partners, said the chairman.

In addition to providing services for the Japanese market, the joint venture will consider expanding its service to Vietnam and other Southeast Asian countries in the future, said Tien.

He added that the BPO service, which is very suitable to the Vietnamese market, requires a great amount of human resource.

The event prepares the direction for the country’s BPO industry.

On the occasion, the two firms signed a Memorandum of Understanding to start their “Global BPO” plan, providing worldwide BPO services of Japanese quality at a Vietnamese price.

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